Problem Manager

Must have: Proactive Problem management experience

Plusses (Not Required):

Monitoring tools – sitescope, NNMI, Microfocus (OpenText), BPM (scripting base), splunk, netbrain, Appdynamics, Tivoli

SAP

Scripting – Any Language

Day to Day: Bring Client into proactive problem management. Proactive means someone who can look at monitoring and identify trends and do analysis on that before they become critical alert. Work with AWS team, network engineering, app support teams to identify where potential issues might be coming and problems before they happen.