Strategic Initiatives Manager

Job Summary

The manager of restaurant profitability is responsible for managing the programs and initiatives that support restaurant profitability. The role is responsible for analyzing the financial performance of restaurants and identifying best practices and areas opportunities for improvement. The manager will work closely with the operations, marketing, and finance teams to provide data-driven insights and recommendations for optimizing the profitability of each restaurant.

Duties and Responsibilities (other duties as assigned)

Profit Tracking & Analysis

Manage the profit tracking program through daily, quarterly, semi-annual and annual activities, including:

SME for Franchisees for system functionality, timely upload of P&Ls, and mapping of new P&L items

Prepare reporting to support Franchise Business Partners in discussions with Franchisees

Co-develop reports to provide insights into key areas to address discussion points arising from Franchisees

Labor Management

Serve as owner and SME for HotSchedules (labor management system)

Analyze data for insights on most efficient restaurants and translate into system wide best practices

Determine coaching/training required on labor management and scheduling for inefficient restaurants

Manage the labor management strategies for special events (e.g. Super Bowl, Halloween) including communications, sharing best practices, and intervene with restaurants that have not adjusted forecast for special events.

Projects & Metrics

Manage the Data as a Service (DaaS) performance and other metrics such as OSAT

Provide project management support for Corporate Operations and Restaurant profitability projects and initiatives.

Responsible for process improvement (identify outliers and root-cause analysis) of P&L items

Responsible for ensuring core operational tools are being used and evolved with the business needs

Collaborate with the operations, marketing, and finance teams to align on the profitability goals and initiatives.

Education, Experience & Certifications

Bachelor's degree in business, finance, accounting, or related field.

At least 3-5 years of experience in financial analysis, business intelligence, or restaurant management.

Microsoft Office suit: highly skilled working with Microsoft Excel, PowerPoint, Outlook, and Word

Functional Skills

Strong analytical and problem-solving skills, with the ability to work with large and complex data sets.

Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner.

Self-motivated, proactive, and results-oriented, with the ability to work independently and as part of a team.

Passionate about the restaurant industry and customer service.

Planning & Prioritization: campaign calendar planning and alignment

Database management: demonstrate ability to determine audience selections and criteria based on campaign needs, pull counts and validate counts; strong attention to detail.

Project Management: demonstrate strong project management skills, with ability to manage details

Communicates Effectively and Candidly with all stakeholders

Problem Solving: proactive approach to solving problems, ability to troubleshoot and use logic to solve problems

Process Improvement: Strive to continually improve

Our Values

EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork

DO THE RIGHT THING – Integrity, Character and Community

PEOPLE FIRST – Customer and Team member Focus

INNOVATE TO WIN – Think Differently and Lead Change

HAVE FUN – It’s Pizza, It Has To Be Fun!

Our Core Competencies

CUSTOMER FOCUSED - Put the customer’s needs first

RESULTS DRIVEN – Commit to achieving objectives

INNOVATIVE MINDSET – Open to new ideas and ways of doing business

STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking

COLLABORATION – Work together in the most effective way

Papa Johns is an equal opportunity employer.