Job Description
6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team!
Position Summary
Bartenders are responsible for running the bar while exhibiting professional customer service that exceeds a guest’s expectations while demonstrating 6PM Hospitality’s Core Values, 6PM Hospitality Partners, LLC. and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.
Essential Functions
Initiate conversations with guests, anticipate guest's needs and seek opportunities to build relationships and create a memorable interaction
Verify the customers’ ages
Mix traditional and creative cocktails according to specified recipes
Processes payments
Clean glasses and bar utensils
Prep fresh garnishes for shift
Setup and maintain a clean and organized bar
Stock ice and glassware and supplies
Make suggestions based on customer tastes and preferences
Record and balance cash receipts and prepare cash deposits
Open and maintain tabs throughout their shift
Build a rapport with regular customers to create a positive atmosphere
Knowledge of applicable laws and regulations
Knowledge of mixology for traditional and creative cocktails
Understanding of unique and complementary flavor pairings
Impeccable customer service and social perceptiveness
Ability to evaluate customer satisfaction and be responsive
Ability to enforce company policies regarding the consumption of alcohol
Other responsibilities as assigned by manager or supervisor.
Position Requirements:
Minimum Knowledge:
Requires ability to interpret / extract information and / or perform arithmetic functions.
Requires typing, record keeping, and/or word processing
Excellent communication skills are a must
Formal Education and Job-Related Experience:
This position requires a minimum formal education of a high school diploma
Minimum of one-year job-related experience. Bartending school graduate required
License, Registration, and/or Certification Required:
ServSafe
TIPS Certification
CPR
Working Conditions and Physical Effort:
Stress Load: Regular exposure to stresses
Workload Fluctuation: The workload required to perform this job requires ability to adapt to change
Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations
Physical Effort: Some portions (10- 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day
Physical Environment: Some portions (10-50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Occupational Risks: Some portions (10- 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials
Ergonomics Risks: Some portions (10 – 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures
Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality
Required Travel: Position does involve limited travel for off-site quarterly meetings. Relocation assistance is not available for this position. Relocation assistance is not available with this position.
Employee Benefits
Paid time off for all full-time and part-time team members
8 hours of paid volunteer paid for all team members
Holiday pay
Travel discounts for employees, friends, & family
Restaurant discounts
Referral Program
Health, vision, and dental insurance available for all full-time team members
Employee recognition perks and benefits
Advancement opportunities
Paid maternity/paternity leave or adoption leave for qualifying FMLA