What success looks like in this role:
The Sr. IT Application Systems Analyst position will be responsible for performing the analysis, design, enhancements, major deployments, upgrades, support, monitoring, troubleshooting, and user/role-based security maintenance for various IT systems.
Provide continual Enhancements to existing and new technologies
Work with our business partners to implement new enhancements from the analysis to implementation phases, while ensuring that thorough testing occurs.
Support business objectives and ensure alignment with existing and new solutions
Partner with Business stakeholders to define business and systems requirements for new technology deployments
Create test plans / cases for enhancements, and coordinate and conduct user acceptance testing
Perform direct research on potential technology solutions in support of software procurement efforts
Respond to Customer Service Requests/Minor Enhancements as required
Partner with Project Management Office (PMO) Team and Business Relationship Manager (BRM) to serve as technical lead over business-critical projects
Act as liaison between the Customer and Third-Party Vendors to support and enhance COTS and SaaS (Cloud)-Based systems
Coordinate with other IT Service Towers to ensure application technical requirements are met
Provide Operational support for existing solutions.
Receive Incidents relating to system issues and outages
Troubleshoot, interpret logs, document steps to reproduce software bugs, process problems or other issues which create application errors
Produce timely Incident reports documenting system downtime
Support identification of Root Cause Analysis
Monitor systems for issues such as quality, accessibility and work with departments to resolve
Develop and maintain technical and operational procedure and work instruction documentation
Provide On-Call support as needed
Work under the direction of the IT Business Application Services Managerfor:
Resource Allocation and Prioritization
Regular updates through status updates, staff meetings, and face to face interaction
Benchmarking, analyzing, and making recommendations with supporting data for the improvement and growth of the environment
Ensuring application documentation and portfolio are comprehensive and kept up to date
Following Change Control Procedures
Staying current with the latest technologies
You will be successful in this role if you have:
Bachelor's degree or higher in CS, CIS, MIS
Salary: $100,000-120,000
This position is hybrid with the minimum of 3 days onsite in Santa Clara, CA.
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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.