Sr. Business Systems Analyst

Job Title: Sr. Business Systems Analyst

Work Location: Coppell, TX (hybrid)

Duration: 12-18 Month Contract

Education/Experience Required: Bachelor's Degree in Computer Science, Business Administration, Management Information Systems, Mathematics or related discipline, or equivalent job experience is required.

Job Description & Responsibilities:

Identify potential new and improved technical directions, develop strategic options/ approaches to recommend to management

Act as critical advisor to the team, providing deep functional expertise in the work plan, standards, process and procedures, and change management efforts

Includes some supervisory responsibilities and direct work with vendors and consultants Production/Operations Support

Manage AMS partners' activities. Ensure adherence to Service Management, and hold accountable to service levels

Provide, analyze, recommend, negotiate, and direct work as subject matter expert on complex, technical issues

Ensure system standards, code and documentation is recent and maintained in a central, and secure repository

Utilize technology and process knowledge to identify process implications of technology and process changes Project Delivery

Facilitate successful delivery for assigned projects - Ensure internal IT and business needs are clearly identified, designed and constructed to meet quality standards.

Work closely with the PMO to create, identify, and evaluate deliverables such as business requirements document, use cases, business process models, user manuals, test plans and test results

Create, evaluate, and present complex technical business cases, "as-is" and "to-be" business processes, "current" and "future" technology integration design recommendations to colleagues, management, business customers and vendors

Explain complex application functionality in a manner that can be understood, articulate ideas and solutions to influence others toward a desired outcome or solution; answer technical questions to support the case Technology Roadmap/Planning

Assist managers in developing annual and multi-year department objectives and strategies.

Understand the future direction of business and the IT impact on the business

Utilize knowledge of key business metrics to proactively identify complex areas of improvement; determine whether improvement can be achieved through process changes or technology enhancement; negotiate solutions with the customer Other Computer-Related Occupation Responsibilities

Some combination of the tasks below will be core part of your major accountabilities:

The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications;

The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications;

The design, documentation, testing, creation or modification of computer programs related to our technology systems or platforms People/ Self Development

Provide guidance to team members and contract employees related to production support, project delivery and technology roadmap

Participate in recruiting and onboarding new resources

Champion own career through self-development plans; actively soliciting coaching and feedback, and participating in internal and external development opportunities Skills & Qualifications:

Bachelor's Degree in Computer Science, Business Administration, Management Information Systems, Mathematics or related discipline, or equivalent job experience is required.

7 or more years of progressive, broad based IT experience participating in projects and playing a key role toward successful implementation of the projects

Preferred Certifications: Certification of Competency in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP), Microsoft Certified Professional (MCP), IT industry certifications in IT Service management(ITIL)

Advanced degree -- MBA with a concentration in an IT related area is a plus

Experience with all aspects of the Software Development Lifecycle

Strong understanding of company and Industry standards and best practices in all areas of technology delivery

Ability to work with limited supervision, having significant latitude for independent judgment

High-Level communication skills to collaborate, influence, and persuade others

Strong verbal and written communication skills with the ability to create and present concepts and recommendations to senior management

Ability to adopt to rapidly changing technology and apply it to business needs

Strong in use of business analysis tools such as, Microsoft office suite, visualization, and requirements management tools to interpret, condense, and communicate complex graphical and statistical information

Experience supporting Financial applications

Experience supporting a "High Touch" customer with real time needs and requirements

Experience supporting mainframe, ERP and/or n tier applications in a highly configurable and complex distributed technology environment

Experience in some form of Financial Service industry

Experience with financial audits, SOX controls and other regulatory institutions and practices

A broad exposure to Financial systems lending to a deep technical understanding For more information or to view other opportunities, visit us at

Paladin Consulting is an EEOC employer.