DISPATCHER/JAILER

Salary : $58,409.63 - $74,548.06 Annually

Location : Signal Hill, CA

Job Type: Full-Time (Non-Exempt)

Job Number: 2024-0022

Department: Police Department

Opening Date: 05/16/2024

Closing Date: 6/20/2024 11:59 PM Pacific

Position Description

PLEASE READ THE ENTIRE JOB BULLETIN, MINIMUM QUALIFICATIONS, AND THE POLICE DEPARTMENT HIRING STANDARDS BEFORE SUBMITTING YOUR EMPLOYMENT APPLICATION.

Join the City of Signal Hill Police Department for a rewarding career. The City of Signal Hill is not only a small 2.2-square-mile city, it is also a tight-knit and peaceful community that recognizes and appreciates the value of its Police Department. The Signal Hill Police Department has a state-of-the-art facility, technology, and equipment, and a great relationship with the community, making us THE PLACE TO WORK in Los Angeles County.

REQUIREMENTS TO FILE:

A completed online application and supplemental questions; and

A qualifying typing certificate - - must be a 5-minute timed typing certificate noting a net typing speed (after errors) of 35 WPM or more, obtained from an in-person testing agency such as an employment agency, career center, adult school, or college no earlier than 6 months before the application date. Online typing tests will NOT be accepted.

Examination PlanWeightTentative Exam DateTyping Certificate (35+ WPM)QualifyingN/AWritten Exam (POST PELLETB)20%6/26/2024POST Dispatcher Test40%7/18/2024Interview40%Week of 8/5/2024

Under general supervision, receives incoming calls for emergency and non-emergency assistance and dispatches necessary units; maintains custody, control, and safekeeping of all inmates detained in the City jail; and performs a variety of general support duties related to communication and records activities.

DISTINGUISHING CHARACTERISTICS

The Police Dispatcher/Jailer is responsible for organizing and completing tasks in priority order to meet statutory and non-statutory work deadlines, and maintain custody, control, and safekeeping of all inmates detained in the City jail.

Example of Duties

Essential functions, as defined under the Americans with Disabilities Act may include, but are not limited to the following characteristic duties, responsibilities, knowledge, skills and other characteristics. The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Receives emergency calls from the public requesting police and other emergency service; determines nature and location of emergency; prioritizes calls and dispatches police or other emergency units as necessary according to established procedures.

Maintains contact with all units on assignment; maintains status and location of police field units.

Simultaneously receive, respond and document information from multiple sources while maintaining accuracy in order to relay information with accuracy to responding personnel.

Coordinates emergency calls and relays information and assistance requests involving other public safety agencies.

Operates a computer aided dispatch (CAD) system to send units in response to emergency calls and other public service needs.

Enters, updates and retrieves information from computer networks relating to wanted persons, stolen property, vehicle registration and other information.

Performs a variety of record keeping, filing, indexing and other general clerical duties related to communication and records activities; responds to requests for assistance and general questions at the counter.

Maintains custody, control and safekeeping of inmates detained in City jail, including booking of arrested persons, performing searches, taking inventory of prisoner's property, fingerprinting and administering breath tests, where applicable; monitors the activities of prisoners in City detention facilities and transports inmates; provides daily care of prisoners.

Maintains and enforces custodial facility regulations of the jail.

Learns and develops an understanding of applicable policies, procedures, and work methods associated with assigned duties; uses law enforcement terminology and cites Code sections by number.

Assists officers in program functions assigned, including but limited to community events such as Neighborhood Watch, Too Good For Drugs, and similar activities. Minimum Qualifications

Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical way of obtaining the required qualifications is to possess:

EDUCATION:

High school diploma or GED equivalent. EXPERIENCE:

One (1) year of public contact experience with clerical/administrative support experience. CERTIFICATE/LICENSE:

Valid Class C California driver's license, acceptable driving record, and evidence of insurance.

Typing certificate - 5-minute timed noting a net typing speed (after errors) of 35 WPM or more. ADDITIONAL QUALIFICATIONS:

No felony convictions.

Successfully complete CA P.O.S.T. certified dispatch training, the Core Correctional Officers Course (jail school), and CPR certification during the initial 12 months; and pass the 18-month probation period. DESIRABLE QUALIFICATION:

One (1) year recent, paid, full-time experience or equivalent part-time experience performing Dispatcher and/or Jailer duties for a law enforcement agency.

Skills, Knowledge and Abilities

Knowledge of:

Civil, criminal, and municipal provisions relating to the various activities of the City of Signal Hill Police Department.

Law enforcement, fire, and other operating procedures and functions as they relate to the dispatch function; geography of the City of Signal Hill and the surrounding environment.

Methods and techniques of supervision and training.

Methods and techniques of scheduling work assignments.

Legal and procedural techniques and regulations regarding transmission and reception of police radio traffic.

Basic radio and related equipment maintenance.

Modern office administrative practices and procedures.

Methods of providing services and information.

Ability to learn alphanumeric and other coding protocol.

Basic principles of mathematics.

Applicable Federal, State, and local laws, codes, and regulations.

Standard office procedures, practices, and equipment; modern office practices, methods and equipment, including a computer and applicable software.

Methods and techniques for record keeping and report preparation and writing.

Proper English, spelling, and grammar.

Occupational hazards and standard safety practices. Ability to:

Perform a variety of complex work with speed and accuracy; remain calm under emergency situations; learn to operate specialized law enforcement automated information, communication and dispatch systems; work flexible hours, including evenings, weekends, overtime, and rotating shifts; wear a department uniform; perform mathematical calculations quickly and accurately; interpret, explain, and apply applicable laws, codes, and regulations; read, interpret, and record data accurately; organize, prioritize, and follow up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone, dispatch and personal service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds also is required.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

Regular exposure to persons in custody who may present intoxication, infection, disease and/or combative or unpredictable behavior. Infrequently may drag 165 pounds during jail emergency evacuation.

Shift AssignmentMust be available to work all assigned shifts, including evenings, weekends, and holidays.

ADDITIONAL INFORMATIONThe provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

Background InvestigationA comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting.

Conviction History

The selected candidate of a sensitive position will be subjected to a background check including Live Scan fingerprinting Department of Justice (DOJ) and/or the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. Having a conviction history does not automatically preclude you from a job with the City.

Medical/Psychological Standards

The selected candidates must pass a pre-placement medical examination (including a drug screen test) and a psychological evaluation.

Additional Information

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City of Signal Hill.

Disaster Service Workers

All City of Signal Hill employees are designated Disaster Service Workers through State and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EMPLOYEE BENEFITS- AVAILABLE TO FULL-TIME CITY EMPLOYEES

96 hours of vacation leave annually

96 hours of sick leave annually with buy-back program

10 paid holidays per year (80 hours)

36 hours personal holiday leave per year

2% @ 60 retirement formula - Employees contribute 7% of the required employee contribution. Average of final three years retirement calculation. This retirement formula is available to those candidates who currently work for a PERS agency or a PERS reciprocal agency or have worked for a PERS agency or a PERS reciprocal agency within the last six (6) months.

2% @ 62 PERS retirement formula - Employees contribute 7.75% of the normal cost of the benefit . There will be no Employer Paid Member Contribution. Average of final three years retirement calculation. This formula is provided for all new PERS members and those who have been separated from a PERS agency or a PERS reciprocal agency for more than six (6) months.

Medical insurance - The City participates in the CalPERS health benefit program and contributes up to $1,200 per month toward medical premiums. An additional $700 is available for individuals with health, dental and/or vision premiums not fully covered with the $1,200. 75% of any monies remaining (of the $1,200) after medical premiums are paid may be applied toward optional benefits including: vision, dental, or deferred compensation plan. No cash pay-out in lieu of benefits

Dental - City contribution of $70 per month

Vision insurance - Employee premium paid by City

Based on years of City service, qualified retirees may be eligible for City contribution to retiree health premium. Employees contribute 1% of their salary towards their future retiree health benefit.

$50,000 Life Insurance Policy

Short & Long Term Disability Plans

Social Security Participation

Deferred Compensation Plan

Flexible Benefits Program

Tuition Reimbursement Program

City of Signal Hill is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, medical condition, genetic information, national origin, military or veteran status, ancestry, disability, and age (over 40), or any other classification protected by federal, state or local laws.

AN EEO/ADA/VET Employer.

01

You are hereby admonished that any false statement or omission on your employment application and supplemental questions shall be cause for immediate disqualification and/or dismissal if an appointment is made.Do you understand this admonishment?

Yes

No

02

Have you attached a qualifying typing certificate obtained within the past six (6) months demonstrating your ability to type a net 35 WPM after errors? I understand that failure to attach the required typing certificate will result in disqualification. See job announcement for full details regarding the required components of the typing certificate.

Yes

No

03

What is your highest education completed?

No diploma

High School or GED

Some College

Associate's Degree or higher

04

How many years of public contact experience with clerical/administrative support experience do you have?

No experience

Less than 1 year

1 year - 2 years

More than 2 years

05

Have you sold drugs or narcotics at any time?

Yes

No

06

Have you used LSD, cocaine, methamphetamine, heroin, or any other illegal drugs at any time?

Yes

No

07

Do you currently have a valid California driver's license? if not, do you have a valid state-issued driver's license and do you understand that you must obtain a valid California driver's license upon hire?

Yes

No

08

Do you currently have motor vehicle insurance? If not, are you able to obtain motor vehicle insurance?

Yes

No

09

Have you had your driver's license revoked or suspended within the last 3 years?

Yes

No

10

Have you had 3 traffic citations within the last 12 months?

Yes

No

11

Have you been convicted of a felony?

Yes

No

12

Are you currently on probation or parole?

Yes

No

13

Have you ever been untruthful to a background investigator?

Yes

No

14

Have you ever falsified or omitted any data on personal history statements for law enforcement agencies?

Yes

No

15

Have you applied and tested with the City of Signal Hill for this position or any other position in the last 6 months? If so, please specify the position you applied for.

16

Please let us know how you heard about this job posting by providing the name of the resource or the website.

Required Question