Finance SSC O2C Subject Matter Expert

Job Purpose

RWS

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.

About Group Finance

In joining RWS’s Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has growing revenues of over £750m through a combination of value accretive acquisitions and organic growth. Group finance, led by our Group CFO; Candy Davies, includes diverse teams across the globe operating in functions including business partnering, operational finance, specialist, and group functions. We cover a footprint of over 100 legal entities in 43 different countries worldwide.

It’s a very exciting time to join RWS Finance for an individual who enjoys change and making an impact! As part of the overall RWS business strategy we are making a significant investment in upgrading our financial systems and processes to deliver enhanced reporting and control, more efficient processing enabling great value through enhanced business partnering and decision support.

Job Overview

Key Responsibilities

Collaborate with the Unify Program team and stakeholders to understand and document current O2C processes, including but not limited to accounts payable and payments.

Participate in localization workshops to ensure that finance processes are adapted to meet the specific needs and requirements of different regions or business units.

Engage and manage User Acceptance Testing (UAT) activities to validate D365 functionality against business requirements and identify any gaps or areas for improvement.

Become a D365 super-user by completing comprehensive training on the system's functionalities, configurations, and best practices.

Support development of training materials, including user manuals, process maps, guides, and training modules, tailored to the specific needs of the Finance SSC team.

Lead training sessions for the Finance SSC team, located in India, Czech Republic and Shenzhen, ensuring they are equipped with the knowledge and skills to effectively utilize D365 for their daily tasks and responsibilities.

Help onboard new SSC team members to D365 and the legacy systems as the Global SSC roll out progresses across the business.

Provide ongoing support and troubleshooting assistance to the Finance SSC team post-implementation, addressing any system-related issues or concerns in a timely manner.

Collaborate with other SMEs and project team members to share best practices, lessons learned, and insights to drive continuous improvement and optimization of finance processes within D365.

Serve as a liaison between the Finance SSC team and the Unify Program team, facilitating communication, gathering feedback, and advocating for the SSC team's needs and requirements.

Contribute to the overall success of the Unify program by actively participating in meetings, workshops, and other project-related activities, demonstrating a commitment to achieving project objectives and milestones.

Skills & Experience

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

Prior experience working in a Shared Services Center (SSC) or similar finance operations environment is highly preferred.

Strong understanding of O2C processes, including accounts payable and payments.

Experience with ERP systems, preferably Microsoft Dynamics 365 Finance, and proficiency in system configuration and customization.

Excellent communication and interpersonal skills, with the ability to effectively engage and educate diverse audiences.

Proven ability to work collaboratively in a team environment, as well as independently with minimal supervision.

Detail-oriented with strong analytical and problem-solving abilities.

Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.

Relevant certifications (e.g., Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate) are a plus.

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we ll Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

Fix-term Full-Time