Receptionist - Orthofast

Job Description

Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist in Orthofast. Responsibilities include, but are not limited to:

Greet and discharge patients/visitors in a prompt, courteous, and helpful manner

Upon check-in, verify demographics, insurance eligibility, referrals and authorizations

Obtain referrals/authorizations, if necessary

Collect co-pays and outstanding balances from patients

Provide patients with appropriate new patient paperwork

Register patients, if necessary

Schedule appointments, including but not limited to follow-ups and consults

Responsible for cashing out and balancing nightly

Schedule flexibility required, as employee many need to open or close an office, and/or change locations. Could also be asked to work evenings or Saturday.

Scan/import clinical forms daily

Answer phones, transfer and/or direct calls during busy times

Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-up

Ensure release form has been completed and payments received, when applicable

Distribute FMLA/Disability/Medical Record Release paperwork, when requested by patient. Collect authorization, payment and update log.

Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc.

Keep waiting room neat and presentable at all times

Maintain excellent communication with medical assistants and patients regarding wait times or physician delays

Maintain patient confidentiality

Qualifications

Minimum of a high school diploma or GED.

Secondary training in business school or college preferred.

1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.

Current Schedule:

M, W, Thr, Fr 11:30 - 8:00

Tuesday hours are 8:00 - 5:00.

Every other Saturday and if you work a Saturday your off Tuesday.

Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.

Interested Candidates may apply to: