Customer Care Representative - WFH MN

MTM is looking for Customer Care Representatives to join our team.

Location: Remote Minnesota

Hourly Rate: $15.00

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.

All you need for the Customer Care Representative role is:

Must reside in the State of Minnesota

1 year of Call Center experience

6 months Customer Service experience

Basic typing/computer experience with excellent navigational skills

High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited

A quiet space within the home free of distractions to take in-coming calls.

The culture and benefits of working for MTM:

We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers—for all races.

What’s in it for you:

Pay on Demand

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with a company match

Flexible Scheduling

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Birthday Holiday

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Milestone Anniversary = One Month Sabbatical

Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

REQ8765