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DJBOSS Emergency Dispatch Operator

Djibouti, Djibouti
May 23, 2024


Title:DJBOSS : Emergency Dispatch Operator

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job Description: Emergency Services Dispatcher

Overview: The Emergency Services Dispatcher performs a comprehensive range of radio and telephone operational duties in a 24-hour facility. This role involves processing and prioritizing incoming calls for police, fire, and EMS assistance, ensuring efficient and effective emergency response.

Key Responsibilities:

Receive emergency calls from the public requesting police, fire, medical, or other emergency services.

Determine the nature and location of emergencies, prioritize calls, and dispatch appropriate emergency units.

Maintain contact with all units on assignment, track status, and location of police and fire units.

Answer non-emergency calls for assistance and monitor direct emergency alarms.

Operate a variety of communications equipment, including radio consoles, telephones, and computer systems.

Monitor several complex public safety radio frequencies.

Enter, update, and retrieve information from various computer systems.

Follow established procedures for dispatching police, fire, ambulance, or other emergency units.

Communicate clearly, concisely, and effectively via phone and radio.

Use sound judgment to make decisions under stress and follow basic instructions accurately.


Fluent in English with the ability to read, write, and verbally communicate effectively.

Proficient in computer operations, word processing, data retrieval, and data entry.

Capable of multi-tasking with radio and phone communications.

Must obtain a Token Card and restricted Military Email.

Complete the DOD Telecommunicator I & II, HAZMAT Awareness, and CPR courses, including practical performance evaluations within 90 days of selection.

Complete FEMA courses IS 100, 200, 700, and 800 within six months, if not already certified.

Prior experience in a Fire and Emergency Services dispatch or other emergency dispatch role is highly desirable.

Additional Requirements:

Must possess a passport book (not passport card) with at least 12 months of remaining validity and at least 4 blank visa/stamp pages.

Must possess a driver’s license with at least 6 months of remaining validity.

Note: This general description outlines the key aspects of the position but is not exhaustive of all duties inherent to the role. The position requires alternating hours and shift work to ensure 24-hour coverage.

Inclusion and Diversity at KBR

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient.

In compliance with the U.S. federal government’s vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.