Assistant /Training Manager

INTRODUCTION

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

JOB PURPOSE

This role is focused on ensuring all Training is executed to the highest Standards and meets the requirement of a Luxury Fashion house.

This role is also required to identify local commercial opportunities and work with the business to define training plan and coach the team to increase key KPIS

RESPONSIBILITIES

Responsible for the timely delivery of all Burberry corporate training in the region (in line with global program)

Identify commercial opportunities Store by Store and create a regional training plan and execute

Conduct train-the-trainer sessions for Training Champions in the region

Conduct ongoing coaching and development of store management and Training Champions to ensure consistent and effective delivery of training for sales associates in all stores

Partner with District Manager/Store Manager on store team development and culture; coaching teams to improve key KPI and Service Levels

Partner with global training team to ensure all Burberry material is locally appropriate and correctly translated for the region

Collect feedback from stores teams on training programs

Provide a clear training plan per Store on the Training execution

PERSONAL PROFILE

Minimum of 5 years’ experience in retail industry, experience in Luxury industry is preferred not must

Fluency in English

Competent PC skills in all Microsoft Office, particularly Excel and PowerPoint

Strong Retail Business Acumen

Strong leadership and coaching skills

Proven training background and good understanding of adult training

Understanding of Fashion/styling

Exceptional service mind-set

Action-oriented and with a drive for results

Self-motivated & analytical

Ability to work under pressure

Proven people management experience

Excellent personal presentation

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: South Korea 해당사항 없음 서울 COMMERCIAL RESOURCES KOREA - RETAIL TRAINING n/a