Assistant Store Manager (KLCC)

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

You demonstrate ownership for the store by maximizing store productivity and profitability. You develop plans to achieve sales and productivity goals, and work closely with the Store Manager to evaluate market information and create strategies that can impact store results.

You lead by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations

Responsibilities:

Takes ownership and accountability for store productivity and sales plans forecast

Creates a high energy, sales and service focused environment

Oversees the Coach Service environment within the store by offering constant feedback on service behaviors

Manages relationships key stakeholders for smooth execution to achieve sales

Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met

Identifies underperforming store staff and takes focused action to manage development or counseling

Recognizes and values individual performance and communicates appropriately

Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results

Requirements:

Minimum 1 to 3 years supervisory / Assistant Store Manager experience in retail or service industry

Experience working in a fast paced retail environment.

Ability to inspires team to meet and exceed performance standards.

Proficient in Microsoft Excel, Word, and Outlook

Excellent client service and communication skills

Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays

Strong customer focus, good relationship with maintenance vendors/contractors.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at