Sr. AVP, National Senior Living, Human Services & Non-Profit Practice

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This position is open to working remotely in the United States.

Job Description SummaryAre you seeking an incredible opportunity to drive underwriting strategy and own profit and loss results for a Fortune 100 company? Are you an expert and accomplished leader in Commercial Lines Middle Market insurance? If you thrive in an environment where you will collaborate with senior leaders across the company leveraging your strategic vision and industry expertise to achieve targeted returns as a national carrier, then we want to hear from you!

As the Underwriting Middle Market leader for your industries, you will oversee strategy development and execution of underwriting, growth, and profitability at the national level for your portion of the Middle Market business. We’ll count on you to provide clear strategic direction, manage risk selection, portfolio performance, catastrophe exposure, territory performance, and relationships with agents and brokers. You'll also enforce underwriting standards and implement specialized strategies for industry segments. Primary practice areas include Senior Living, Human Services & Non-Profit groups.

Job Description

Key Responsibilities:

Drives the development of business plans reflective of the competitive environment, inclusive of a plan for entry and expansion into each industry space and aggressively monitors results adjusting strategies and tactics to maximize profit while balancing growth.

Tracks and monitors field execution for the industry’s most complex risks and accounts. Collaborates with field leadership to develop strategic business plans and set annual plan targets that optimize product integration, cross-sell and adjust execution strategies.

Maintains appropriate specialization and awareness of industry trends by attending specialized trade forums, industry boards or bureaus to build technical expertise and business acumen.

Establishes and accountable for territory manager production performance objectives, underwriting standards, and established plans and processes to ensure attainment of those collective objectives.

Partners collaboratively with the Middle Market underwriting office to develop industry segment guidelines for all lines of business and influences product strategy for target industry segments.

Develops and implements strategic long and short-range plans to drive profitable business opportunities within Commercial Lines Middle Market. Develops sponsors and leads key initiatives to address business strategy and profitability objectives.

Responsible for national operational underwriting organizational design, development and implementation.

Ensures the organization develops and maintains successful relationships with top commercial agents and brokers by providing stewardship with service partners.

Ensures the achievement of continued profitability, growth and/or operational efficiencies for division through assessment of risk tolerance, market appetite and emerging risk issues.

Evaluates underwriting performance based on financial analysis including rate, reserve adequacy, operational, planning and product reviews.

Conducts audit evaluations and oversees catastrophe management within area of responsibility and underwriting authority delegation.

Leads implementation and communication of policies, procedures and financial budgets that result in attainment of business objectives.

Oversees associate management including performance management, engagement, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement, and disciplinary actions for direct and possibly indirect reports.

May perform other responsibilities as assigned.

Reporting Relationships: This job reports to SVP, Middle Market. Manages a team of 2-4 Field Underwriting Leaders and 1-2 Technical Leaders.

Typical Skills and Experiences:

Education: Undergraduate studies preferably in business or a related field; graduate studies preferred.

License/Certification/Designation: CPCU, ARM or other industry designations preferred.

Experience: Typically, 15 years of Middle Market and/or other related commercial lines underwriting, including at least 10 years of management experience.

Knowledge, Abilities and Skills: Comprehensive knowledge and mastery of industry strategy including underwriting, pricing, operations, finance and product development. Strong underwriting, insurance industry segments and business acumen. Demonstrated competency in strategic and organizational agility and managing a vision and purpose. Has strong problem-solving skills and proven record of strong decision quality. Strong analytical skills and aptitude for financial evaluation of business performance. Ability to collaborate and build strong relationships across the organization. Can influence and drive results, deal with ambiguity, and communicate effectively at all levels in the organization. Innovative self-starter with a proven track record of setting goals and delivering results. Extensive underwriting expertise with the ability to integrate knowledge across product lines and segments. Advanced level of technical and industry expertise. Knowledge of commercial property and casualty products, insurance operations, finance and actuarial concepts, regulatory environment, reinsurance, account management, underwriting, producer management and product development. Required skills: courage, engaging and motivating people, communicating effectively, negotiation, focusing on service, managing and improving processes, executing well, planning and organizing work.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource

Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment and/or work from home. Frequent travel required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 06/05/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at .

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov)

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Sr AVP, National Senior Living, Human Services & Non-Profit Practice - Middle Market : $148,000.00-$325,000.00

The expected starting salary range for Sr AVP, National Senior Living, Human Services & Non-Profit Practice - Middle Market : $156,000.00 - $290,000.00

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