Assistant Vice President - Procure to Pay

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President, Procure to Pay!

In this role, you will be part of Account Payable COE Operations & will be responsible to drive digital transformation initiatives for your portfolio size of 1800+ FTE. The role reports to AP COE leader/ Cluster Tower lead depending on the size of you. As AVP AP you will be responsible for all aspects of your portfolio including people, process, client in all phases of cycle from pre-sales, sales, solution, transition, transformation, and operation.

Responsibilities

· Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets.

· Lead the delivery of outsourced services F&A: AP to ensure customer happiness and increased revenue through client up-sell

· Ensure all month-end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable.

· Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence

· Review the team's day to day activities, including but not limited to invoice processing, payments, helpdesk, GRIR, vendor reconciliations audit requests, analysis and other requests pertaining to the accounts payable process

· You should partner with your global teams to set up and monitor vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting (Eg 1099, DADS2 etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes.

· Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA, End to solutions based on AI,

· Run operations to achieve/exceed P&L expectations, Understand and execute the efficiency of resources and the right level of skill.

· Be responsible for NPS and experience of clients and internal stake holders

· Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility

· Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda

· Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.

· Ability to understand benchmarks and drive standardization and simplification in COE models. Ability to drive large scale impact both for value and efficienct

· Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Should be able to work with the customer independently and carve out the desired scope / solution.

· Work closely with client CXO’s and process owners, Genpact operating teams and global relationship managers for key accounts

· Develop a strategy for winning and transitioning new deals while running and growing the existing relationships

· Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding, and enabling robust transitions, delivering ongoing client happiness through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability

· Own the way in implementing new technologies in operations and display a strong executive presence

Qualifications we seek in you!

Minimum Qualifications / Skills

· MBA Finance preferred

· Relevant experience in Accounts Payable domain

· Intellectual agility and analytical outlook

· Ability to independently manage GBS tower lead level stake holders

Preferred Qualifications/ Skills

· Preferably from a service industry

· Good communication / articulation skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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