BA/Trainer - Onsite

Title: BA/Trainer - Onsite

Location: Washington, DC, United States

Length: Long term

Restriction: w2 or c2c or 1099

Description:

*** Both Webcam and In Person*** ** W2 or 1099 or c2c ***webcam interview ***Long term project usually the project goes for multiple years with this customer. *** 4 days onsite per week ***

BA/Trainer, you ll be responsible for maintaining business process flow diagrams, learning new application, developing training material and delivering training.

Job Description:

Responsibilities:

Business analysis and process mapping

Maintain comprehensive business process flow diagrams (i.e. process maps,flow charts) to document and visualize workflows that are supported by new software application.

Collaborate with Product Owners to understand business processes, watch demonstrations and, using a sandbox develop training material for staff.

Identify channels to deliver training to staff including videos, tipsheets, contextual help and others.

Training and organizational change management

Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.

Collaborate with cross functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up to date, organized, and easily accessible.

Conduct hands on end user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.

Required Skills:

11/15 yrs. BA experience

11/15 yrs. requirements gathering and documentation

11/15 yrs. MS Office suites experience

Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support 3 Years

Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria 3 Years

Business Process and workflow data flow design (i.e. process maps flow charts) AND IMPLEMENTATION 2 Years

Highly desired Skills:

Project management skills with the ability to prioritize tasks and meet deadlines 5 Years

Hands on end user training on Dynamics 365 3 Years

Experience working with Knowledgebase portals such as Confluence, AzureDevOps, and SharePoint 1 Years

Experience in Child Welfare Agency 1 Year