General Service Technician

Job Description

Description:

Description

Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a General Service Technician. The General Service Technician performs entry-level vehicle maintenance repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities:

Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.

Properly perform lube/oil/filter changes on domestic and foreign cars.

Properly perform and document vehicle safety inspections.

Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.

Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.

Adhere to internal controls, policies, and procedures.

Maintain a neat and clean work area by properly disposing of all waste products.

Assume other responsibilities as needed.

Requirements:

Customer service focus in a retail environment

Ability to lift 40-50 lbs

Basic conflict resolution skills

Basic understanding of the automotive tire and auto service industry

Ability to multi-task in a fast-paced environment

Team player

Benefits:

Health Insurance- including Medical, Vision, and Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Owned! ESOP - Employee Stock Ownership Plan

Flexible Spending

401(k) with Company Match

EEO STATEMENT

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!