Account Manager - Public Relations

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role

You are becoming a trusted go-to person for clients on day-to-day requirements, issues and challenges. You are the key liaison with clients, internal teams and other agency partners. You are skillful in delivering high quality of work on time and on budget.

With 4 - 6 years related (social media/PR agency / in-house client communications) experience, you have a solid foundation of how the agency works and able to manage clients’ expectations effectively. You can form strong client relationships and be the hub to receive, distribute and manage the work. You’re driven by our mission to make our clients’ brands matter, and fundamentally believe that creativity and earning influence for our clients have the power to change fortunes. You can work collaboratively with all internal team members (within the PR practice, as well as within different teams in the Ogilvy Group) to getting outstanding work done.

You will support our clients branding, PR and social media strategy across all channels. A keen interest in delivering an earned-first approach and communications trends is a must. The role reports into the PR Director.

What You’ll Do

Deliver high quality work and become a strong advocate for the agency/client relationship.

Able to own and execute project management/workflow, processes, and reporting.

Manage client objectives, expectations, and timelines, and communicate effectively to the internal team.

Able to effectively present work that delivers business success for clients and ensures feasibility of delivery and implementation.

Strong analytical skills with ability to develop compelling messages for complex business issues/offerings and identify/ resolve emerging account issues

Develop strategic research approaches to support strategy development, defining objectives and outcomes for clients

Develop and implement Communication Strategy and Plans independently and effectively

Understands work scopes, and effectively manage resource requirements and budgets.

Achieve mastery of delivering and implementing PR and Social capabilities that build client satisfaction which opens new growth opportunities for the agency.

Manage independently including identifying gaps and providing recommendations to meet clients’ targets/KPIs

The skills you learn and apply:

Understand what makes great work and what it takes to make it happen.

Ability to stream briefs into the right workflow based on experience and a strong understanding of integrated marketing communications principles.

Plan, schedule, execute, manage, and report on project progress.

Ability to manage expectations of internal and external stakeholders and team members.

Ability to solve and overcome delivery issues and challenges (i.e. time, resources, budget, capabilities) that meet clients’ and agency’s interests.

Guide team members in work performance, be a good listener, and provide feedback as needed to deliver a high quality of work.

Relationship-building with internal and external stakeholders to facilitate project outcomes.

Possess the EQ required to facilitate multiple specialists, personalities, and opinions.

What You’ll Need

Relentless curiosity

Passion and pride in driving great work

Good organiser of people, things etc.

Ability to build strong connections and relationships with clients

Strong work ethic

Reliable and mature, client’s trusted go-to

Resilience in finding solutions

Solutions-oriented

Nurturing mentor to juniors

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.