Senior Manager, Travel Product & Experiences - Olympic

Who We Are:

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

What You’ll Do:

Primarily responsible for developing and maintaining an expertise related to product offerings under the Commercial Hospitality Programme for the Olympic and Paralympic Games in Milano-Cortina 2026. The role works closely with a team of Manager(s), Senior Coordinator(s) and/or Coordinator(s) of the Product team to create a positive and efficient environment focused on developing creative, innovative, and profitable experiential product offerings. The Senior Manager will focus on the overall ideation, architecture, development, inventory management, and financial strategy in relation to direct to consumer and business to business product offerings consisting of Olympic Event tickets, event day hospitality, travel components, and other assets and services.

The Senior Manager collaborates in developing and driving concepts and event processes across all Olympic workstreams, including but not limited to the Leadership, Technology, Ticketing, Finance and Accounting, Event Production, Operations, Transportation, and Accommodations teams.

Responsibilities:

Lead & support in ideating, creating, maintaining, and executing an innovative and strategic product architecture related to event tickets, hospitality, and travel experiences that is in line with the core values and vision of our Olympic Hospitality Programme.

Work closely with Senior Director and Vice President on forecasting of financials, budget management & assets of Off the shelf Travel Products & Custom Group Products

Develop and maintain an expertise of internal workflow processes and technologies, specifically Inventory Management System(s) and manage product offerings, maintain web content, manage inventory, and extract data for the purposes of analytical and operational needs.

Work closely with our Digital and Technology Development teams to support strategic ecommerce and operational solutions for our product offerings, including system enhancements, testing and quality assurance, and bug resolution.

Key liaison between Product team and multiple other functional areas within the Commercial Hospitality Programme in order to create, build, and manage product offerings.

Expand our ability to identify and track opportunities to improve quality across all product offerings and within the overall customer experience.

Supervise all aspects of the Olympic Commercial Product team direct reports, including work assignments, operational accountability, payroll/timesheets, time-off requests, and periodic reviews.

Maintain continuous knowledge of the industry to recognize market trends, identify and analyze against competitors, and develop strategies to grow our business.

You Have These :

Experience in a management position (minimum of 3+ years), preferably in the ticket and hospitality industry in relation to major sporting events.

Experience working with event ticket allocations, venue space, and other elements related to revenue generation and inventory management.

Experience with multiple technologies and proprietary system development related to point-of-sale solutions, inventory management and CRM technologies, and data analytics is preferred.

Ability to lead by example, drive for solutions.

Excellent organizational and multitasking skills, demonstrating an ability to manage time effectively across multiple projects and assignments.

Good communication and interpersonal abilities, with a willingness to learn and contribute to a team-oriented environment.

We’d Love If You Also Have These:

Keen attention to detail and a commitment to understanding the broader project objectives.

Ability to remain calm and focused in a fast-paced environment, with a willingness to take on new challenges.

Enthusiasm for learning and adapting to new tools and technologies.

A collaborative mindset and the ability to work effectively within a team.

Continually strive for self-development and discovering better means of accomplishing both personal and professional goals.

Join our team and embark on an exciting journey contributing to the success of the On Location Olympic & Paralympic project, while gaining valuable experience and growing your career in event hospitality.

Travel:

Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. International travel may be required. Expected travel may range from 5-10% annually and typically specific to event operations as needed to support the business.

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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