CREW CHIEF

Job Description

Crew Chief

Job Description

NOTICE: DUE TO THE SIGNIFICANT AMOUNT OF RESPONSES FROM THIS JOB POSTING, ONLY CANDIDATES WHO MEET THE MINIMUM REQUIRED QUALIFICATIONS LISTED BELOW WILL BE CONSIDERED FOR AN INITIAL PHONE INTERVIEW.

CORNBREAD is a fast-casual farm-to-table restaurant focusing on authentic savory soul food and the use of innovative technology to provide a unique and family friendly dining experience. We’re proud to source all of our ingredients from local farmers and shops. Our food is always fresh because we prepare our meals around the clock with great love and care. Please visit our website at to learn more about our company values.

Developing and protecting the Culture and Operations of Cornbread, is one of the most critical priorities for this position. The Assistant Store Manager is responsible for maintaining professional functional working relationships with Cornbread Team Members in all organizational-wide levels and guests. As they directly supervise the shifts of the store. They are responsible for the direction, coordination and daily operation of the team and store. This includes, supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Duties Include but are Not Limited to:

Support training for all restaurant Team Members to improve unit operations and the guest experience

Execute shift Standard Operating Procedures (SOP) and current operations plan

Manage the restaurant floor and focus on regular contact with guests

Maintain and log guest complaints within acceptable limits and handle escalations in a professional and timely manner

Ensure approved guest feedback system is in use and acted upon

Ensure compliance with all applicable federal, state and local regulations

Communicate and enforce operational policies and procedures

Uphold and lead crew member appearance and uniform standards

Ensure compliance with SOP in the areas of food specifications, recipes, plating and garnishes

Ensure food is presented well and served at appropriate temperatures, within standard ticket times

Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen and miscellaneous supplies

Maintain supply chain, and inventory ordering in an adequate timeframe according to business need

Open and close the restaurant

Delegate employee functions that support operational needs

Cornbread Operating Procedures and Standards

Ensure the proper operational condition of equipment, building structure and premises according to federal, state and local regulations and SOP

Maintain the interior and exterior appearance of the restaurant

Ensure sanitation practices are maintained according to federal, state and local regulations and SOP

Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained

Enforce and monitor a deep cleaning schedule

Train Team Members on proper personal hygiene and food handling

Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings and information on the use of safety tools and procedures

Keep the frequency of accidents within acceptable limits

Maintain a safe and secure restaurant

Control guest checks and follow proper register/cash-handling procedures

Assist in the implementation of national and local marketing promotions, including the use of the correct Point of Purchase (POP) materials, posters and placemats

Keep menus clean and in good condition

Use Family Friendly promotional items as described in the Family Friendly section of this SOP

Complete all required reports and paperwork

Handle paperwork accurately and on a timely basis

Maintain personnel files with appropriate employment and legal documents

Perform other duties as assigne

Knowledge,Skills, and Abilities:

High School Diploma or Equivalent

Must have Open Availability

Must have or complete ServeSafe Food Handler Certification with 30 days upon hire

One to two years related leadership experience and/or training, or equivalent combination of education and experience

Guest service mentality; has a genuine desire to serve the customer.

Strong interpersonal, written and verbal communication skills.

Self-starter who works independently and is highly self-motivated; goal oriented.

Excels in a fast paced environment.

Energetic, proactive, innovative and flexible.

Comfortable working in a highly visible role

Exceptional analytical and problem solving skills

Honest, ethical, and dependable

Positive, go-getter attitude

Able to be detail oriented organized, safety minded, trustworthy, reliable, and efficient.

Physical Requirements:

Able to move distances throughout shift.

Required to handle and move objects weighing up to 30 lbs. over short to moderate distances.

Bending, stooping, reaching, and pushing may be required to perform routine tasks.

Compensation: $20.00 per hour

Benefits/Perks:

Medical, Dental, Vision insurance and Paid Parental Leave

Vacation

Free meal daily

COVID-19 CONSIDERATIONS

Cornbread is following all of the recommended guidelines provided by the New Jersey Department of Health and OSHA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.