Triage Medical Assistant

Job Description

Description:

Answering phone calls and voicemails.

Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointments.

Prepare/send consultation letters with results or recommendations to referring physicians.

Send out Certified letters to patients.

Locate laboratory results not yet in the patient's medical records.

Explain/document laboratory and pathology results.

Call in prescription refills.

Explaining procedures and treatments.

Prior Authorizations.

Adhere to policies/safety practices.

Perform other duties as assigned.

AVON office. Triage Hours are Monday-Friday 8am-4pm.Requirements:

Associates degree or equivalent combination of education and experience.

Healthcare experience preferred but will train highly motivated person.

Must be a team player.

Must have strong organizational and time management skills with the ability to prioritize heavy workloads in a constantly changing environment.

Must be able to maintain a daily routine to meet daily deadlines.

Excellent communication skills.

Flexibility and willingness to assist in any aspect of clinical operations.

Applicants must be willing to travel to other locations outside of the Indianapolis region.

Adhere to policies/safety practices.