DME Billing and Collections Representative
Description:
Job Description
Is your passion helping others? Join our team and start making a difference!
Doubek Medical Supplies is a local, independently owned medical equipment provider in the business of fulfilling the home medical needs (supplies and equipment) of its patients, most of whom are located in the greater Chicagoland area. We are currently seeking a full-time Billing and Collections Representative to join our team in Alsip, IL.
Schedule: Monday - Friday day shift hours
Summary:
The Billing and Collections Representative will assist in ensuring that the company receives payment for goods and services offered to customers.
Essential Functions:
Process billing for all payors, including correcting billing claim rejection
Work denials, aging, open order, hold and convert-to-purchase reports for all payers
Download and post electronic payments
Contact Medicare, Medicaid and Third Party payers to resolve problems and questions that arise
Answer customer and employee inquiries
Assist in the training of billing staff
Process customer chart reviews
Perform monthly customer chart audit
Process and post all client and insurance payments
Process insurance and client refunds
Process and post prior approval requests and notifications
Work on Brightree Collections Dashboard
Call Patients with outstanding private balances to collect payment or set-up payment plan
Other duties as assigned
Requirements:
High school diploma or equivalent required; Associates or Bachelors degree in Accounting preferred
At least two years of related experience required
Medicare billing knowledge preferred
Experience with Brightree software preferred
Prolonged periods sitting at a desk and working on a computer
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
Ability to work independently and in a fast-paced environment.
Ability to anticipate work needs and interact professionally with customers
Excellent organizational skills and attention to detail
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