Job Description
Get Fresh Produce has been in business since 1982 providing fresh produce and other products to restaurants and other end users in the Chicago area. We are currently accepting applications for Sales Support Associate to work at our Bartlett, IL main location. Enjoy competitive pay, full benefits, and a stable work environment with a growing company.
As our Sales Support/Inside Sales Associate, you will be responsible for providing day-to-day support for key customer accounts. Your main focus will be building relationships with the key accounts and providing day to day support by performing administrative tasks, answering customer questions, and utilizing the ERP system.
Essential Functions:
Communicate with key accounts daily via phone and text
Call key accounts to assess their daily needs
Assist key accounts with ordering, product codes, and specification sheets
Direct customer concerns to the appropriate department
Support order confirmation and changes in the ERP and customer portals
Provide key accounts with inventory availability and delivery day support
Adjust orders based on product availability
Stay updated on key accounts and their requirements
Maintain in-depth knowledge of Get Fresh’s products
Act as a subject matter expert for key accounts, including weekend and after-hours support
Prepare reports as required
Identify and pursue revenue opportunities by proposing and working on new products in collaboration with the CRO and CPO
Fulfill other role-specific duties as assigned
Qualifications:
Excellent telephone etiquette, written and verbal communication skills
Relationship-building skills
Highly organized and high attention to detail
Experience with CRM systems (preferred)
Minimum 2+ years of related experience in produce industry and customer service
Legally able to work in the US
Candidate must pass a pre-hire drug screen
Able to speak and write fluently in English
Work Schedule:
Monday through Friday with after hours support
Holidays are Mandatory
Bartlett, IL location, this is an in-person position
Compensation:
$55,000 Annual Salary
Benefits:
Benefits (Medical, Dental, Vision, and Voluntary Life)
PTO (Personal and Vacation Days)
401k
Paid Holidays
Career advancement opportunities