Facilities Manager

Overseas IDC Operations -AMER Cluster is responsible for all data center operations across AMER regions, including server, facility, asset and security operations.

S/he will build the relationship with colocation(COLO) service providers and work with them to manage the critical electrical / mechanical systems within data centers. With responding emergent failure, managing and mitigating the risks and tracking all daily maintenances of critical equipment, S/he will evaluate the service performance of COLO and drive them to improve with operation data. S/he also will work with internal teams like procurement to influence them improving on the SLA terms or strategy.

- Responsible for critical facility operation of Alibaba oversea data centers

- Responsible for managing the changes on critical systems, responding the emergent failure and tracking preventative maintenances.

- Responsible for capacity management of facility systems including power and cooling, etc.

- Manage availability risk of facility systems and drive the resolution

- Drive and implement projects to improve the capacity, efficiency and reliability of current facility system

- Support IT manager (IT) on their project and operations.

- Support design and project teams on new site/data-hall construction and commissioning.

- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance

Minimum Qualifications:

- Bachelors degree in engineering of electrical, mech or a related field

- 3+ years of critical facility management or operation experience in large scale data center or 5+ years large scale production facility management experience in large scale plant

- Experience and knowledge of MEP equipment such as UPS, generator, Chiller, Pump, cooling tower, etc

- Good sense of building and maintain a safety and high-efficiency working environment in daily work.

- Strong written and verbal communication skill in English

- High attention to detail to identify the risk and drive to resolve them

- Ability to travel 25% - 50% of the time as required to manage the data centers that locate in multiple countries.

- Ability to communicate in mandarin

Preferred Qualifications

- Bachelors degree in engineering of electrical, mech or a related field

- 5+ years of critical facility management experience in large scale data center

- Experience and knowledge of MEP equipment such as UPS, generator, Chiller, Pump, cooling tower, etc, and have deep understanding on one of above equipment as expert.

- Project management skill

- Team management experience

- Good safety sense and have experience to drive or coordinate on safety evaluation or improvement project

- Knowledge of Lean or Kaizen, have experience on Lean/Kaizen activities to improve such as process in work.

- Strong written and verbal communication skill in English and mandarin

- High attention to detail to identify the risk and drive to resolve them

- Ability to travel 25% - 50% of the time as required to manage the data centers that locate in multiple countries.

The pay range for this position at commencement of employment is expected to be between $133,200 and $219,600/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.