Senior Commercial Lines Account Manager

Senior Account Manager, Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 10,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Account Manager on our Business Insurance team at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Senior Account Manager on the Business Insurance team, you’ll collaborate with our sales team, clients, and insurance carrier underwriters in order to successfully grow and retain clients. You will act a client consultant, providing clients with recommendations and advisory services to help them achieve their long-term goals. Our Senior Account Managers are accountable for providing excellent client service. We are looking for someone who is energized by working with clients and is comfortable educating clients on the various lines of coverage available to them.

Develop and maintain working relationships with clients on an internal and external basis (pre-renewal/renewal/service schedule)

Coordinate the service needs of clients, including questions, endorsements

Account round existing clients for coverages not presently issued

Maintain product knowledge and service standards for all product service lines

Conduct in-person meetings with clients and carriers

Maintain client information in Sagitta system for data integrity

Provide pre-renewal packet and provide service schedule

Assist in training and development of the team

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

7+ years Commercial Insurance experience, brokerage experience preferred

Thorough understanding of the insurance industry including forms and coverages

Excellent interpersonal and written communication skills

Ability to prioritize competing deliverables and pivot based on urgency

Microsoft Office proficiency (Word, PowerPoint, Outlook, Excel) required

P&C Producers License

These additional qualifications are a plus, but not required to apply:

Strong knowledge working with clients in the health care, pharma, and/or nonprofit industries experience is highly valued

Familiarity with Sagitta

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development

Comprehensive medical, dental and vision plans

401K and company match program

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.