District Manager

About the job

Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same - making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes.

Krispy Kreme’s District Manager is responsible overseeing all Retail sales and operations for stores in the assigned market. The district manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members’ abilities and competencies, and works to achieve the financial objectives established for the assigned market through revenue and cost management initiatives. You will work with the Division Director and other Krispy Kreme management in continuing to develop the market.

HERE’S A TASTE OF WHAT YOU’LL BE DOING

Directing and managing market sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, up-selling.

Offering innovative ideas for maximizing sales.

Talking with customers, handling their complaints, and acting on their suggestions when appropriate

Maintaining each store’s community involvement via advertising, sponsorships, and promotions

Achieving business plan objectives and profitability as described in the market operating plan and established financial goals.

YOUR RECIPE FOR SUCCESS

A minimum of 5 years of multi-unit management experience is required.

Previous operations management experience with a QSR concept is required.

Communication, supervisory, and organizational skills required.

Computer literacy and experience in a production environment preferred.

Successful Krispy Kreme district managers are individuals who set goals in a team environment, establish plans to meet those goals, and coach team members to achieve them.

High school diploma or equivalent is required.

Considerable experience with food, management, production, and customer service is required.

Self-motivation, creativity, and adaptability

Strong communication, organizational, problem solving and leadership skills.

Pleasant disposition, sociable, accommodating nature, and enthusiasm.

Pass a pre-employment drug screen and criminal background check.

Benefits

Comprehensive benefits (medical, vision, and dental insurance)

Employee discount program

401K plan

PTO and “dream” days

Company events

Education Reimbursement

Hospital Indemnity Insurance

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Krispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme’s over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.