Clinic Operations Manager

We are searching for a talented and experienced Clinic Operations Manager to oversee our ambulatory care services and drive excellence across all aspects of our clinic. Our team is dedicated to meeting the needs of our community and ensuring that every patient receives the highest standard of care!

Responsibilities:

Manage the daily operations of ambulatory care services, ensuring adherence to quality standards and regulatory requirements

Collaborate with healthcare providers to establish and maintain quality patient care practices

Lead efforts to improve quality metric standards and meet external client expectations

Develop and maintain fiscal budgets to optimize resource allocation and financial performance

Provide ongoing staff development and support to promote professional growth and excellence

Serve as a liaison with payer representatives and regulatory entities, ensuring compliance with all relevant guidelines

Resolve patient care issues and act as a patient advocate to ensure the highest level of satisfaction

Develop and implement departmental policies and procedures to support organizational goals

Supervise departmental staff, including hiring, training, and performance evaluation

Qualifications:

Bachelor's degree in Administration or related field (Master's degree; preferred but not required)

Minimum of 2 years managerial experience in a healthcare setting

Excellent interpersonal skills with the ability to handle difficult situations effectively

Strong written and oral communication skills

Ability to manage budgets and financial resources effectively

Current CPR/BLS certification

Fluent in English required; fluency in Chinese (Cantonese and Mandarin) (preferred, but not required)

Proficiency in other languages is an asset

Schedule: Monday – Friday 8 AM – 5 PM

Pay: $115k – $125k