Junior System Administrator (POS, PHP, SQL)

As a Systems Support Technician, you will be tasked with aiding the corporate office and 30+ California and Arizona locations in various IT projects - ranging from software-related how-tos and support to computer configuration, repair, and installation. Previous experience with PC and server support is vital for this position. Responsibilities for IT are always changing to accommodate the dynamic environment at Turner's Outdoorsman. The IT department works in close liaison with other departments to find solutions to problems and means for improvement.

This is a Direct Hire position

5 days a week but including 1 weekend which will be a WFH day.

Hours will be 10 AM to 7 PM PST

TOP REQUIRED SKILLS:

Experience with Point of Sale / Retail / Distribution Center operations.

Scripting, Backups, Recovery, Migrations

Experience with configuring and maintaining Microsoft Windows Server, Linux scripting, Microsoft SQL Server, MySQL, Microsoft Exchange (email support), Active Directory (onboard/Offboard, Password changes), Microsoft Hyper-V, and VMWare

PHP and HTML knowledge (for ecommerce and Web Presence) - nice to have

Qualifications:

Knowledge of Windows 10 / Windows 11 / Windows Server operating systems

Experience with PC and peripheral setup, repair, and troubleshooting

Computer networking (configuration and maintenance) background

Experience managing users in Active Directory and licensing in Microsoft 365, configuring and managing mailboxes in Exchange, working with virtual machines (Microsoft Hyper-V and VMWare ESXi)

Proficiency in Microsoft Office Suite software (Excel, Word, Outlook)

Interpersonal skills - listening and seeking clarification, while responding well to individuals at all levels and ensuring all parties are informed

Experience in retail or other fast-paced environment; ability to multi-task while triaging

Some college, especially coursework related to IT

Eligible to work in the firearms industry

Job Responsibilities:

Work with other members of the IT department to ensure that all systems are operating correctly

Configure new machines/peripherals, fulfill hardware requests, and maintain asset logs

Respond promptly to phone calls, emails, and support requests in order of severity

Document steps and resolutions to streamline future exposure

Perform testing and find preventative measures for new hardware and software

Maintain server and router backups with various medias

Assist in assessing and improving IT systems, architectures, and processes

Travel (up to 35% of the time; driving, occasional flights, and infrequent overnight travel) to help support new store openings, special events, and general business flow

Assume additional responsibilities and perform other tasks, as directed

Preferred Qualifications (Not Required):

Knowledge of Celerant Retail and Made4Net WMS software

Experience with T-SQL, HTML, CSS, PHP, ColdFusion

Experience with SonicWall routers

Cybersecurity / PCI background

Familiarity with Linux and macOS/iOS

Degree or certifications in an IT field

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.