Collaboration AVP

The incumbent will be responsible for the Bank’s collaboration/video meeting and network infrastructure, and perform daily operations and maintenance to ensure its optimal performance. S/he will implement related projects according to annual work plan or user’s request, and perform systems maintenance, including but not limited to health check and reporting, configuration back up, including monitoring and incident handling, patch installation, and software upgrade.

Job Duties

Include but are not limited to:

Collaboration/Video meeting and network project management

Implement Collaboration/Video meeting and network project, including structure design, hardware & software installation and configuration, testing and production go-live according to Bank’s management and technical standard

Daily Operation and Maintenance

Provide daily operation and technical support of Collaboration/Video meeting systems

Perform systems maintenance, including but not limited to health check and reporting, configuration back up, including monitoring and incident handling, patch installation, and software upgrade

Equipment installation, Software purchasing, and Documentation

Develop and update technical standards/guides documents

Install IT equipment and complete Cabling and Labelling in Computer room according to technical standard and operation manual

Execute collaboration/video meeting hardware & software purchases

Develop annual budget Inventory and assist with inventory tracking (including hardware, software and license)

Audit and Compliance

Assist preparation of audit & external examination documents and respond to inquiries

Understand, comply with and monitor activities of all applicable laws and regulations

Job requirements

Bachelor’s degree required

Minimum 3 years of Collaboration/Video meeting system engineer experience in IT infrastructure area, as well as 2 years of Network infrastructure design and support experience

Minimum 3 years of switch, router and firewall operation and maintenance experience

Demonstrate proficiency in Collaboration/ Video meeting and mainstream manufacturer devices (such as Cisco, Juniper, Checkpoint etc)

Demonstrate knowledge of Collaboration/ Video meeting network technology (such as IP voice, video/voice protocol, route protocol, layer 2 technology etc)

Cisco CCNP routing & switching certification, CCNP Voice/ Collaboration certification, Cisco CCIE certification highly preferred

Bilingual ability in Mandarin preferred

The salary range for the AVP position is $65,000-$150,000. Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.