Power Apps Specialist

How this Role Makes an Impact

The Imagine team is a growing company, and we are inviting a motivated Power Apps Specialist to join our team! The Power Apps Specialist is a newly created position and will focus on integrating automation tools into our cutting-edge healthcare software. They will use their extensive knowledge of business and conversational designs to contribute directly to ImagineSoftware's vision of being the leading healthcare systems platform.

If you are looking for a place that offers a challenging and fast-paced environment with the opportunity to grow and develop, look no further! We are always looking for quality people to join our growing team. Must-haves include the ability to adapt to an ever-changing environment, work quickly and efficiently, continuously challenge the status quo, and be an innovative and solutions-based thinker.

Essential Duties

Develop and deploy chatbots to provide customer support and improve customer engagement

Create chatbots that identify the moods and sentiments of customers and deliver value-added insight

Write all original content for the chatbot

Maintain and enhance chatbot platform to meet changing needs

Integrate chatbot solutions with multiple platforms

Enhance user effectiveness of chatbot with the help of advanced technologies

Be involved in all the stages of chatbot development from architecting to implementing

Integrate MS Power App capabilities as part of product roadmap development

Continuously monitor performance, report on the progress, and define strategies for enhancements

Design and implement processes and strategies to enhance the end-user experience

Other duties as assigned

Education and/or Experience Needed

4-year degree in a related field preferred

3+ years of experience inMicrosoft Power Apps

Qualifications You Must Have

Expert level knowledge of Microsoft Power Apps (AI, Chatbot, and Power Automate)

Strong business understanding

Strong analytical skills

In-depth knowledge of conversational designs, flow, and automated speech recognition

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Attention to detail and self-development skills

Strong knowledge of healthcare terminology and billing workflow preferred but not required

Employment Type

Full-Time, Exempt

Reporting Structure

Chief Software Engineering Officer

Work Environment

Working conditions are normal for an office environment.

At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it’s the right thing to do. If you share these values, you will find a home at ImagineSoftware.