Program Support Coordinator

Position: Program Support Coordinator

Location: New York, NY 10003 (Hybrid)

Duration: 6 Months contract with possible extension

Pay Rate: $34/hr - $40/hr (depending on experience)

Job Description:

This position will be hybrid with 3 days onsite and 2 days remote.

The contractor will provide operational program support for the companies SmartCharge Commercial program.

Application & Eligibility Review

Assist and coordinate any discovery meetings for potential participants.

Review applications for completion; verify necessary documents are uploaded and meet program requirements.

Review and confirm eligibility for SCC program offerings.

Complete a programmatic check per application.

Save and upload appropriate documents relevant to each application.

Update and progress applications in Salesforce as needed.

Data Analysis and Payment Preparation.

Charging data will be provided by the participants on a monthly basis to receive quarterly incentive payments.

Ensure sufficient data is provided for payment which includes but is not limited to,

Session and Interval Unique Identification numbers

Session and/or interval Start and Stop date/time in DD:HH:MM:SS.

Energy Demand in kWh during session and/or interval duration.

The Peak demand in kW during session and/or interval duration.

The site's time zone.

Charger Outage or Uptime.

Review data and complete incentive calculation checks using a program guide.

Complete payment process check.

Report on any relevant findings.