Case Manager

Job Description

JOB DESCRIPTION:

Provide concrete and counseling services to adult families referred by DHS.

Conduct client intake.

Develop Individual Service Plan

Identify benefits or entitlements that may be available to the client

Meet with the clients as required, to evaluate progress and assist client in developing and

meeting individual goals.

Provide necessary referrals for services, including mental health and/ or substance abuse

counseling, as required.

Advocate on the client’s behalf when necessary.

Maintain data collection and case records as required by funder

Assist clients regain and maintain control over their lives and over their own transition to

independent living.

Facilitate development of self-help skills, support systems, coping strategies.

Conduct group/workshops

Ensure clients adhere to the facility’s rules and regulations and other duties as assigned

by the DSS and Site Director

Facilitate client support groups focused on activities of daily living

Manage crisis within the residence and intervene appropriately to minimize risk of

potential harm to residents, staff and damage to property. Notify appropriate supervisor

and document events on designated forms.

Attend all Required Meetings

Perform other duties, as required by supervisor

SKILLS:

Experience providing case management services to families referred from DHS

Familiarity with community resources.

Understanding of challenges facing homeless populations.

Consistently maintain required paperwork

Ability to develop and maintain appropriate boundaries.

Must demonstrate sensitivity to needs of clients in crisis.

Must demonstrate responsiveness to cultural differences and a commitment to the value

of cultural competency.

QUALIFICATIONS: *

Bachelor's Degree in social work, psychology, or related social service field, required.

Minimum two years’ experience working with homeless populations as a Case Manager.

Familiarity with CARES, a plus.

Bi-Lingual (Spanish), preferred.

ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE:

I understand the above job description as an accurate presentation of my job performance expectations.