HVAC Service Expert

Job Description

Here We Grow Again!

We’re looking for superstars who consider themselves the best of the best (or rapidly on the

way to being the best) who want a chance to prove themselves in a company that recognizes

hard work and achievement and doesn’t treat employees like a number.

Do you want any of these?

Make more money: With weekly paid spiffs, bonuses and commissions

Paid training

Paid holidays, wellness days, and even your birthday is a paid day off

Incentive programs

Quarterly all-company events

Paid uniform

A clearly laid out path to build the life-long career you want to build (including paid education

and tons of opportunities to advance)

We have built the strongest team and culture you’ve ever seen, where team members are

deeply motivated; we care about you and your hobbies and your family and your free time and

make sure that can have that balance in your life to enjoy it all; we’re constantly expanding so

we’ve created some amazing opportunities for you. We want to help you dream big in your

life and career… and we want to help you achieve it all.

Who Are We?

Arctic Air Company. We started nearly 36 years ago – just a husband and wife with a truck doing

HVAC work. Over the years we built, expanded, and grew, with the change of times and the change

of ownership (as the next generation took over) we realized that we needed to create a company

culture that focused on our employees. We know that a “Wow” customer experience starts with a

“Wow” employee experience. You should see the plan we have for growth! We have a plan that is

written, scalable and successfully allowing us to grow every year. We are the oldest service company

in Georgetown and have the tools to succeed but need ad additional service expert to make it happen

together, and we want YOU!

Are You a Fit for our Growing Team?

Here are the qualities we’re looking for in our perfect candidate:

You work hard.

You work hard.

You love working with a team.

You’re tech savvy – you can diagnose a problem and make recommendations to fix it

You love to serve others.

You love to challenge yourself and you want to learn, and even be cross-trained.

You understand the importance of serving others (your team members and our customers

You understand and are willing to follow our core values:

o Committed to Safety First For Our Family and Theirs – Think Twice, Act Once

o Passionate Commitment to our Team and our Clients-

o Honest Just and Fair at all times

o Constantly Seeking Excellence in all that we do

As an equal opportunity employer, candidates will receive consideration without

discrimination against race, creed, color, sex, national origin, handicap status or veteran status.

*** We hire veterans!

JOB DESCRIPTION:

HVAC Service Expert

Job Duties:

Work with the team: You stay in contact with your supervisor and your team to make sure

the work orders are completed efficiently – everyone pitches in because it’s ultimately about

serving the customer.

Develop your expertise: You install and repair various HVAC systems, knowing that you’re

ultimately helping people live comfortable and safer lives. Over time, you gain a growing

expertise at diagnosing problems and understanding how to repair or replace them. You

respond to emergencies with safety as your top priority.

Become a trusted professional: You keep your tools neat, clean, and well-maintained so

they’re handy and ready for use and safe. You’ll learn to prepare written materials (e.g., scope

of work, work orders, bids, equipment inventory, etc.) because you know that this keeps

everyone informed – from the customer to the team back at the office.

Job Requirements:

You love to learn: You have a high school diploma or equivalent. Most importantly, you have

a drive to learn more because you know that it serves everyone – from the customer to the

team to yourself. You’re even willing to be cross trained in other trades.

You’re a tech-savvy people-person: You love the puzzle and adventure of understanding

and completing the technical challenges you’re posed with every day. At the same time, you’re

comfortable talking to a homeowner and professionally educating them on what their options

are.

You’re ready to work: You have experience servicing, troubleshooting, diagnosing, repairing

and installing HVAC components. You possess your own tools necessary to complete your

work. You have a driver’s license, a ready-to-work attitude, and no problem handling the

physical demands of the job – such as lifting heavy equipment or balancing on a ladder. You’re

capable of working in enclosed spaces or doing a significant amount of crawling and standing.

(Hey, if this is a surprise to you then you probably shouldn’t be an HVAC technician).

You’re a professional: You are clean, neat, and well-groomed in appearance and you

understand that safety is paramount. You won’t work anywhere that is unsafe, but you know

safety is a two-way street, so you won’t do anything unsafe either.

Now Is Your Time!

Company Description

We are a 3 time Carrier's President Award winning company and the oldest company in Georgetown! Arctic Air offers year-round training for our Service Experts and commissions, bonuses, and spiffs in addition to the pay you deserve, a company vehicle, and 401K. We are creating a company culture and looking to hire committed team members to grow with us. We need positive "can do" mindsets that are willing to be taught and that are committed to serve our clients at the highest level. We look at every call as an opportunity to create or maintain a lifelong relationship... It's not just another call.

Oh! And we have a separate install crew, so it is rare that our experts have to install anything Bonus!