Maintenance Technician

Job Description

As the Quality Control / Maintenance Technician, you will perform rental property inspections to ensure homes are professionally cleaned, identify damage, troubleshoot systems, and perform general maintenance repairs. The right candidate will have the ability to plan their day tactically, possess a general understanding of property maintenance and upkeep, have a keen attention to detail, and a great attitude. If this sounds like you, we encourage you to apply!

**Please note that this position is seasonal and temporary, with the ideal candidate expected to be available during our busy season through the end of May 2024. While there may be potential for extension or future opportunities, employment beyond this period is not guaranteed. We appreciate your understanding and flexibility in considering this aspect of the role.**

Responsibilities

Attend morning operations meetings to discuss market needs

Identify and route daily inspections and maintenance work orders based on priority

Gather needed supplies from the local office and begin daily route

Access the online database to perform assigned inspections, using an approved inspection checklist, and perform any assigned maintenance work orders

Generate any additional work orders for items that require further attention

Complete assigned work orders through the software and appropriately bill for labor and materials

Visit properties at the discretion of the manager to assist guests, homeowners, or coordinate additional repairs

Notify management for on-site emergencies that will impact vendors, guests, or homeowners, or the safety or integrity of the property

Perform detailed quality inspections of overall cleanliness at rental properties following professional housekeeping services

Evaluate the functionality of various systems including HVAC/plumbing/electrical utilities, small appliances, electronics, gas fireplaces, spas/hot tubs, and cable/Wi-Fi devices; perform basic troubleshooting tasks for these items to restore functionality

Perform general property maintenance repairs including plumbing, electrical, heating & ventilation, landscaping, small appliances, and cable/Wi-Fi devices using proper equipment and methods within employee’s range of ability and scope of repair

Maintain accurate logs and records of all work completed using a proprietary online database

Routinely evaluates and documents additional property upkeep projects in a proprietary database to maintain properties in peak condition

Transport and install door locks, parts, furniture, and housekeeping supplies as directed; remove and dispose of waste and refuse as needed

Regularly interact with guests, homeowners, vendors, and coworkers to ensure completion of assigned duties

Perform other tasks as assigned

Requirements

High school diploma or equivalent

At least 1 year of experience in property maintenance, preferred

Reside within 30 miles of the job location

Possess a reliable 4-wheel drive vehicle or a vehicle equipped with traction devices such as studded snow tires or chains, in good working condition

Strong customer service skills and strong communication skills

Possess a clear attention to detail and must maintain professionalism at all times

Ability to work under direct supervision to learn job duties, then operate under occasional supervision to meet job expectations

Ability to work well under pressure and adapt to changing conditions as needed

Working Conditions

Position requires employee to stand, walk, and drive throughout the shift

Mobility requirements to sit, climb, balance, stoop, kneel, crouch, crawl, and occasionally walk on uneven or slippery surfaces

Strength and stamina to perform light to medium physical work; ability to lift, carry, push, or pull items up to 50 pounds with the use of proper equipment or assistance from other staff

Specific vision requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus, and the vision to read printed materials and digital screens as well as operate a motor vehicle

Hearing and speech to communicate effectively in person and over the telephone

Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard and to operate touch screen devices such as cell phones, tablets, and laptops

Employees work indoors and outdoors, primarily in residential locations. Employees will routinely encounter exposure to extreme weather, steep or slick terrain, staircases, crawlspaces, lofts/attics. Employees may occasionally encounter pets and wild animals

Employees must use personal protective equipment to prevent exposure to hazardous chemicals/materials and may encounter them through the course of their job duties

Position may require work weekends, after-hours and/or holidays when needed

Compensation

$21-23/hour

Benefits

Competitive Compensation

Health, Dental, and Vision Coverages

401k with match

Career advancement opportunities

All the equipment you’ll need to be successful

Join a team that truly lives their values

Grand Welcome is proud to be an equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.