Appointment Secretary/Call Center - Laser & Skin Surgery Center of NY

Job Description

ESSENTIAL FUNCTIONS

*Duties may include, but not limited to all or some of the following.

Answer all incoming calls

Transfer calls to appropriate department, when needed

Schedule appointments for all physicians

Confirm appointments for all physician, when required

Cover telephone operator daily

Become proficient in all procedures performed by the physicians

Provide callers with general information about the physicians and procedures that are performed.

Willing to work additional hours and weekends, when required

Other job related tasks, as assigned, by supervisors and/or chief operating officer

ESSENTIAL SKILLS AND ABILITIES:

Excellent customer service and communication skills

Demonstrates genuine concern for patients

Ability to multi-task

Work as a team member

Organized and strong attention to detail

Treats patients and co-workers with respect

EDUCATION & EXPERIENCE:

High School Diploma or equivalent (GED)

Two years medical office experience preferred but not required.

We offer competitive pay and full slate of benefits that includes:

Medical

Dental

Vision

Paid Time Off

Life Insurance

401k(k)

Short-Term and Long-Term Disability

Flexible Spending Accounts

Salary: $19-$22/Hour

ADDITIONAL INFORMATION

As all businesses change, from time to time, your job description may also change. If changes occur, your supervisor and/or office manager will inform you.

Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

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