Sales Coordinator / Project Estimator

Job Description

Benefits:

401(k)

Health insurance

Paid time off

Training & development

Job Responsibilities:

Experience in home maintenance and repairs estimating is a BIG plus!

Construction / trades knowledge is a real plus

High school diploma or GED

1-3 years of scheduling experience

Comfortable with sales

Adaptive to technology

Strong customer service skills

Excellent office management skills

Great multitasking and prioritization skills

Exceptional communication skillsThe Sales Coordinator and Estimator is the primary person who answers the phone to discuss our services, prices and availability. Every effort to assist new customers in understanding how we work is expected during each conversation. Once a complete understanding has developed that we work time plus materials, each customer is to be scheduled with a brief description of the type of work, the correct Craftsman or Craftswoman, and an exact date and time when work is to be performed. This information is passed along to the Craftsman or Craftswoman in the field the night prior. Every effort to assist the Craftsman or Craftswoman during this project is to be made from the office.

Job Requirements:

We are looking for a professional who is highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.

Specific qualifications for the role include:

Sales Coordinator and Estimator Duties include the following:

Schedule all work within ServiceTitan.

Be sure to input important notes about the job in the notes field of Service Titan in order to let the Craftsman or Craftswoman know as many details about the project as possible prior to the night before call.

Check in paperwork as it comes in from the field.

Handle rescheduling as directed from the field.

Continually check voicemail for calls that may have slipped in during other conversations.

Return all phone calls within the day.

Solve operational problems as they happen.

Keep notes on ways to make your position more efficient.

Management of referral partners generating answers at our fingertips for a variety of projects we dont handle.

Office-to-customer communication, including phone calls, letters, and follow-ups.

Assistance with all areas of organization in the office including filing, letters, and whatever comes up in the day of business.

Phone system and associated problems are to be handled promptly.

Check email daily and respond.Benefits:

Vacation

Holiday Pay

Health Insurance

401k

Annual Performance Reviews

Advancement OpportunitiesPay and Hours:

Competitive pay starting at $18.00 to $20.00 per hour

Office hours are Monday-Friday 8:00a 5:00pm

This is a full time positionBuild fun and rewarding career with an industry leader!