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Client Relationship Ambassador

Company:
Institute of Inspection , Cleaning and Restoration
Location:
Islandia, NY, 11749
Posted:
May 16, 2024
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Description:

Client Relationship Ambassador

The mission of a Client Relationship Ambassador (CRA) is to ignite growth and forge lasting partnerships by making meaningful connections, driving sustainable growth, listening + understanding, and taking a results-driven approach. You will embark on a journey to connect, innovate and adapt to your client's and BoomZeal's needs.

Welcome to BoomZeal Enterprises, Inc. - we are a locally owned and operated, multi-level organization that is changing the landscape on how clients hire for home improvement services - focusing on both residential and commercial spaces, including emergency and non-emergency projects. Within BZE exists (4) different entities, United Water Restoration Group, 1-Tom-Plumber, Low Price Junk Removal and United Shield Contracting Corp. These entities cover the water/fire restoration, emergency plumbing, rubbish removal and construction industries. We have uniquely positioned ourselves to be a self-sustaining ecosystem, where we can provide nearly any home improvement service for our clients and be a true one-stop-shop.

Key Responsibilities:

Develop and maintain B2B and B2B2C relationships through new and existing customers within Long Island via face-to-face "drop-ins"/meeting, phone, email and text

Increase sales volume for 1-Tom-Plumber Long Island by selling new services to commercial and residential prospects

Increase sales volume for all BZE entities but identifying cross-selling opportunities to suit your client's needs

Identify and research ideal clients to target which include but are not limited to: property managers, maintenance directors, local business owners (brick and mortar locations), and large strategic partnerships

Maintain your pipeline and routes with accurate notes and continuous follow-up via Proven CRM

Prepare and deliver persuasive sales presentations to potential clients.

Host Lunch and Learn with clients and attend industry related events, as needed (these may occur during or after normal business hours along with weekends).

Collaborate with cross-functional teams to align sales efforts with company objectives.

Collaborate with the operations and customer support teams to ensure a coordinated approach to business growth

Qualifications:

Proven track record in sales, business development or a related role

Excellent communication, negotiation and presentation skills

Be a self starter! You must be able to work independently and as part of a "tribe"

Strategic thinking and solution-oriented

Results-oriented with a focus on achieving and exceeding sales and leads targets

Proficiency in using CRM software and other sales tools

Be hungry: we're looking for a dedicated and results-driven individual who will be relentless in acquiring clients and providing excellent service - day or night

Embody the critical competencies needed for this role: enthusiasm, clear and effective communication, flexibility, proactivity, dedicated work ethic, efficiency and follows through on commitments Working Conditions:

CRA's typically work in the field (about 85% of your time) to develop and maintain relationships to contribute to sales and business growth.

CRA should expect to work from our Farmingdale, NY office about 5-6 hours a week for meetings, data entry, training and to pick-up additional marketing materials.

Must have own vehicle and have the ability to travel to and throughout Long Island, New York

Working hours are Monday-Friday, 8am-5pm - however, we have a 24/7 mindset given our ties with emergency services, and therefore you may need to work outside of those hours to provide operational excellence to your clients Salary:

The starting salary for this position is between $45,000-$70,000 base salary (depending upon experience) with a competitive commission and bonus structure

Reimbursement for mileage BoomZeal Company Values

We are...

RESPONSIVE

ACCOUNTABLE

SOLUTION-ORIENTED

COMPETITIVE

COLLABORATIVE Benefits/Perks:

Competitive Hourly pay, consistent with skill level

401k Retirement Plan + company match

Health Benefits Offering

Paid Time Off

Career Growth Opportunities

Flexible work from home options available.

Compensation: $18.00 - $25.00 per hour

For more than 4 years, our independently owned & operated Long Island, NY organization has provided valuable and varied services to local home owners, businesses, and property managers. Our reputation in the marketplace continues to build, as we are known for high quality work and extraordinary client experiences. We are fully licensed as Home Improvement Contractors in Nassau, Suffolk, and NYC serving the Residential & Commercial public alike.

Our local brands serve many needs on Long Island, including:

UNITED WATER RESTORATION GROUP

We specialize in 24/7 emergency service response for water damage, fire & smoke restoration, hazardous clean-up, asbestos and mold remediation services. As major-league cleaners and problems solvers, we navigate insurance loss projects from start to finish.

UNITED SHIELD CONTRACTING

From restoring structures to their pre-loss state, to remodeling a kitchen, bath, or home - the Shield has you covered. No renovation is too big nor repair is too small for us to provide the highest level of care and expertise.

TOP VALUE MOVERS dba LOW PRICE JUNK REMOVAL

From cleanouts of garages, basements, attics, or offices to single-item pickups, we have the trucks and manpower to move heavy things and dispose of them properly. Our Packing & Moving teams carefully handle all your personal items with care and caution, to load, unload, and store them until you know where they need to go.

1-TOM-PLUMBER

The plumber whose name is his number! Our 24/7 emergency response business model separates us from the crowd, as we are literally always on standby to prevent flooding and stop plumbing problems in their tracks. From drain cleaning to water leak repairs and everything in between, "Tom" is only ever a phone call away.

The "BoomZeal Philosophy" is centered around our Company Values:

• RESPONSIVE

• ACCOUNTABLE

• SOLUTION-ORIENTED

• COMPETITIVE

• COLLABORATIVE

Are YOU one of US?

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