Project Manager

The Project Manager serves as the single point of contact with integrative responsibility for all aspects of assigned contract furniture projects, from inception of project to final close-out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third party interface and relations, performance quality and customer satisfaction, budget and project administration for each assigned project. Is responsible for entire business transaction for each project.

Essential Functions:

Acts as lead point of contact for customer and all third-party firms for all project communications

Provides professional customer interface and client relations throughout project

Provides oversight of customer sign-offs, approvals and formal paperwork

Successfully performs the 8 steps of Project Management

Plans, coordinates, and manages projects

Establishes overall project scope and manages dealer/manufacturer team to ensure coordinated effort

Directs, coordinates and manages task assignments and completion for entire dealer team

Develops work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customer's goals

Reviews project site, plans and product specifications

Assists in establishing fees, developing quote/presentation and making presentation to customer

Provides technical consultation to customer and customer's team

Provides single point of contact for client and all third party firms (A&D firm, contractor, cabling vendor, building manager, electrician and other trades, client's facility and IT groups, movers, etc.)

Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions

Provides timely, formal written communications and all necessary reports throughout project to client, dealer and project team

Manages accurate and detailed record keeping, including receiving documentation, time sheets and contract adherence, sign-offs and approvals, key decision records, etc.

Reviews technical services plans and specifications for accuracy, completeness and correct product application

Coordinates with customer service for order entry notes and product delivery scheduling

Reviews ship dates for adherence to original requirements

Ensures field paperwork is complete, and delivered in a timely manner

Walks project and develops punch list; responsible for punch list resolution

Confirms project completion and ensures all invoicing is timely and accurate

Brings strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc.

Produces takeoffs, specifications and order ready documentation if required

Conducts analysis, planning, scheduling, and implementation of project plan Competencies:

Effective oral and written communication skills

Excellent interpersonal/customer service skills

Proficiency in office computer software (Word, Excel, Outlook, etc.)

Effective time management and organizational skills

Ability to prioritize and manage multiple projects with deadlines in a fast-paced environment.

Professionalism and tact

Education & Experience:

Bachelor’s Degree in a business related major with 2 to 3 years of experience, or equivalent combination of education and experience.

Physical Demands:

While performing the duties of this job, the employees are regularly required to stand; walk; sit; use hands and fingers to handle or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to perform the essential functions of the job with or without reasonable accommodation.

Working Conditions:

Some of the time in a general office environment. Work can be sedentary in nature, may require standing and walking for up to 90% of the time. The working environment is generally favorable. Lighting and temperature are adequate with no hazardous or unpleasant conditions caused by noise, dust, etc. Work is also performed within construction sites and outside where there is extreme temperatures and hazardous and unpleasant conditions. PPE and safety training will be provided

***All MOI hires are contingent upon successfully passing a background check and drug screen. Additionally, employment with MOI is contingent upon providing proof of eligibility to work in the United States and may request proof of vaccination from COVID-19