Medical Assistant

Job Description

Calling all Medical Assistant ROCKSTARS! Are you a MOTIVATED medical assistant looking for an amazing career opportunity? This position will be filled quickly for the right candidate!

This is a full-time position with GREAT benefits for a driven and professional candidate who knows how to provide excellent patient care 100% of the time!

The selected candidate will be joining our established General and Cosmetic Dermatology practice in the Staten Island area and will play a key role in the continued growth of the practice.

Position: Medical Assistant

Classification: Full-Time

Reports to: Dr. Michael Kurzman

Salary: Starting at $18/hour. Salary will be based on the candidate's experience level and skills.

This is an all-encompassing position performing medical assistant functions and patient care coordinator duties. Assisting with day-to-day office administration tasks as well as providing clinical support to the Medical Director are key elements of this position.

The ideal candidate will have a working knowledge of physician practice protocols and procedures in dermatology and will be driven to provide amazing patient care and service at all times.

Skills:

Must provide excellent patient care and service in a non-judgmental, compassionate, and pleasant manner.

Requires excellent telephone etiquette and multitasking skills, great verbal, and written communication skills.

Has a pleasant personality and is able to do problem solving in different situations.

Must be able to work independently as well as part of a team.

Experience with computers and using different software's (e.g.: EMR/EHR)

Must be diligent with work responsibilities. Communicative and proactive with inquiries/requests by addressing them in a timely manner.

Strong organization and time management skills required.

Job Responsibilities:

80% Clinical/Back Office duties including:

Assists patients and provides excellent patient care.

Maintains appropriate records including documentation, review of charts for up-to-date information, patient notes, dictation, lab results, etc.

Prepares patients for office procedures and assists medical director.

Assists with filling and refilling prescriptions.

Obtains prior authorizations for surgeries and specific procedures.

Organizes and stocks clinic supplies and inventory.

Helps with clinic and surgery instrument maintenance & sterilization.

Maintains photo database and keeps records of before and after photos regarding patient treatment results.

Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice

Stays updated with practice software's as it relates to the job functions.

20% Patient Services/Front Office duties including:

Schedules patient appointments with professionalism and responsiveness.

Schedules office appointments, communicates/educates patients on processes, and follows-ups via phone calls, texts, and e-mails with patients as needed.

Assists with patients' scheduling and office patient flow.

Communicates with prospective patients over the phone, answers their questions/concerns, and encourages them to schedule an appointment. ·

Keeps a “cancellation list” and calls patients to ensure their appointments are rescheduled ·

Makes reminder phone calls before designated patient appointments and/or uses automated technology to assist with this process.

Responds to daily incoming emails and potential leads for the practice.

Qualifications/Experience:

Minimum requirement: High School Diploma or GED (required).

Valid Certified Medical Assistant (CMA)

2+ years of medical assistant experience (required) and preferably in dermatology or cosmetic dermatology.

Strong verbal and written communication skills.

Team player and service oriented.

Ability to use and learn various computer programs and applications (i.e.: EMR /EHR.)

Ability to work closely with multi-disciplinary healthcare team.

Patient care focused and adaptability to different personality types as well as changes.

Ability to multi-task, set priorities, and manage time effectively.

Pleasant personality and professional appearance.