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Senior Project Manager - Enterprise Salesforce Implementations

Company:
fusionSpan
Location:
Toronto, ON, Canada
Posted:
May 16, 2024
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Description:

fusionSpanis a fast-growing multinational information technology services company based in the USA. fusionSpan has won numbers our awards including Best Places to Work, Inc 5000 fastest growing company in America. As a company we focus on working on interesting technologies and helping our clients provide the best experience for their members.

This position is 100% remote.

The ideal candidate will provide oversight to projects during their full lifecycle. The project manager will interact with internal and external stakeholders as a means for providing regular updates on a project’s performance, schedules, and resources. The project manageralso needs to be able to work autonomously and adapt to an evolving work structure.

Responsibilities:

Assist with execution of small and large IT projects leveraging the Salesforce Platform

Lead high profile, complex, cross-functional projects

Manage cross-discipline resources to deliver projects on time and within budget

Understand and manage project scope throughout the project lifecycle.

Ensure all requirements are documented in detail and approved by the client before being implemented.

Utilize Agile/scrum processes to generate project work, monitor progress, and resolve blockers

Prepare and update project plans and status reports

Act as liaison between the client and fusionSpan project team

Manage stakeholders’ expectations in a proactive manner

Ensure high levels of client satisfaction

Utilize and update various platforms to maintain the project knowledge base (e.g., Jira, Confluence, Asana, Smartsheet)

Negotiate difficult conversations with clients related to scope, budget, and schedule

Manage multiple projects simultaneously in a fast-paced consulting environment

Required Qualifications:

Strong technical background and understanding of software development processes

3+ years of consulting experience

Previous experience managing Technical Projects is a must

Strong understanding of Project Management principles as specified by the Project Management Institute

Experience with Agile development and Scrum

Strong communication and interpersonal skills required

Willingness to learn new technology tools

Ability to multitask and prioritize multiple projects and deadlines

Detail-oriented and organized

Preferred Qualifications:

Salesforce or any enterprise CRM knowledge

Experience working in entrepreneurial and startup environments

What We Offer:

Comprehensive Health insurance

Dental & Vision

Life Insurance

Long Term Disability

Accidental Death & Dismemberment insurance

Retirement savings match

15days of paid vacation – increases with tenure

10 paid federal holidays

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