Bioinformatics Support Scientist

Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?

Standard BioTools is looking for a Bioinformatics Scientist who will work in a fast-paced, team-oriented commercial and technical group providing technical presentations, guidance for ingestion, analysis, and interpretation of data, and materials for deeper understanding of SomaLogic data workflows. The work requires attention to detail, deep understanding of SomaLogic data, and insightful discernment of client needs. This role will interact cross-functionally within the organization to optimize value customers derive from their data.

This position will report to the Manager, Bioinformatics Support.

Key Job Responsibilities:

Support and educate internal and external stakeholders about SomaLogic data

Walk clients through their data upon delivery, guiding appropriate initial steps and SomaLogic-specific best practices

Deliver technology presentations to potential clients for best utilization of the SomaScan Platform

Engage in problem solving with customers and commercial team regarding utility of SomaLogic data

Partner with internal Bioinformatics, Software, and IT teams to optimize value delivery to customers

Leverages customer feedback to shape best practices and future product development

Develop strong relationships with customers

Train sales team members on messaging, as appropriate

Respond to and document technical inquiries in SomaLogic’s Salesforce system

Represent Standard BioTools at trade shows, using SomaLogic technology

Additional responsibilities as directed by the head of scientific engagement

Education and Experience:

MS degree in the Computer Science, Statistics, or Mathematics; advanced degree preferred

Advanced coursework or experience in Biochemistry or Molecular Biology desired; ‘Omics experience preferred

At least 8 years data analytics experience; education may compensate for experience.

Experience in one or more data analysis languages (e.g. Python, R) preferred.

Successful track record in a client-facing role for a scientific or technology company

Experience training others preferred

Experience using one or more databases (PostgreSQL, MySQL, Neo4j) is preferred

Familiarity with Linux command line is a plus

Familiarity with CRM systems preferred

Knowledge, Skills, and Abilities:

Strong communication skills and the ability to establish and maintain relationships

Demonstrated understanding of the needs of scientific customers, particularly involving ‘omics data analyses

Aptitude and desire for ongoing learning of new technical details related to bioinformatics, statistics, and biochemistry

Results-oriented with a drive to find solutions to problems

Keen ability to discern and adapt to meet needs of varied audiences

Self-motivated, disciplined self-starter with an ability to work independently

Ability to adapt to change and work effectively on various assignments

Good organizational and planning skills, strong attention to detail and accuracy

Strong agility to learn, understand, and communicate complex terminology and to maintain the required technical expertise including competitive product knowledge

Excellent presentation skills

Work Environment:

Home-based in the US or Canada

Ability to travel up to 15%07 S

2024-0143