Office Assistant Full - Time

Description

Position at Pinnacle Health Services

Job Summary

An office assistant is responsible for multitasking and coordinating employee processes and operations in a busy fast-passed environment. Work cooperatively with various departments to complete employee onboarding, prepare daily time keeping records, maintain medical records, and assist with online LMS training setup. Additionally, maintaining and auditing personnel training records. Will assist operations in coordinating work schedules and time keeping records.

The position requires a person who has excellent communication skills.

Must be bilingual - Spanish and English.

Primary Responsibilities

Medical Processing and record keeping

Provides comprehensive oversight of new hires throughout the onboarding and training process by keeping accurate and up to date records.

Medical onboarding; schedule medical appointments for new hires and annual shots for existing employees, complete authorization notifications for medical facilities.

Continuous follow-up to ensure all medical requirements are completed promptly.

Complete employee medical records packets.

Use Immuware and Excel sheet to maintain medical records in compliance with state and federal laws.

Annual review of medical records to meet medical compliance.

Compiling and scanning employee files for customers' on-site logbooks. Training

Set up LMS training for new associates to begin their training online.

Continuous follow-up to ensure all training modules are completed promptly.

Complete employee training record packets. Operations

Assists in coordinating daily operations (dispatch) work schedules.

Employee Timecards - reviewing and auditing daily operations hours. TechnologyEquipment

Requires knowledge and effectively employs appropriate use of computers and mobile devices for daily job performance activities using applicable hardware or software, and attaching files.

Microsoft Outlook.

Microsoft Office 365 (Word, Excel, PowerPoint, etc.).

HubSpot (preferred) or comparable CRM platform.

Adobe Suite (Adobe Acrobat) pdf usage and editing.

Zoom/Teams/Google Meet.

Effectively employs appropriate use of computers and mobile devices for daily job performance activities by using applicable hardware or software. Contacts

New Hired Associates, current associatesstaff, administrators, executive team members, external service providers, contractors, medical vendors and customers. Education

Required: High School Diploma or GED Special Skills

Must be bilingual. Must be fluent in both English and Spanish.

Ability to effectively present information.

Respond to questions from groups of associates, managers, clients, customers, and vendors.

Exhibits excellent interpersonal skills and provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functions.

Excellent written and oral communication skills.

Must be highly organized.

Demonstrates communication style required to build consensus across diverse teams.

Basic Skills - able to perform mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly, and transcribe accurately.

"Pinnacle Healthcare Environmental Services is an equal opportunity employer. Pinnacle is a division of Planned Companies that does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits."