Project Manager, Medicare

The Project Manager, Medicare will manage small to large enterprise-level projects that have department or enterprise-level importance, moderate to high risk and risk interdependencies, several interrelationships, and moderate to high costs associated with delivery. They support projects of major complexity as part of a program team in support of higher-level project or program managers.

The Project Manager, Medicare will work collaboratively with the Sales & Retention and Enterprise Delivery Services teams across multiple functional areas, to align resources and effort around the achievement of Healthfirst’s Medicare Strategic Growth Plan.

Success will be driven by ensuring strategy and business needs are effectively communicated to delivery partners and ensuring that project execution, resource deployment and overall coordination efforts are completed on schedule and to budget, while building and maintaining strong relationships in sales and our matrix organization.

Our environment is fast-paced, our performance expectations are high, and the work is both meaningful and rewarding. This role leverages her/his intelligence, business savvy, ownership mindset, strong connectivity skills, and desire for producing out-sized results, in both the near and long-term, to accelerate our Medicare growth.

Organizes and leads the project team through the entire project life cycle

Serves as the main point of contact for all the enabling tools and technology (software and hardware) that support the Medicare Sales and Retention team

Works with internal and external constituents as applicable to ensure business needs are clearly articulated and understood and the technology implemented meets the needs and expectations of the business

Identify business requirements (e.g., tech, infrastructure) working with Medicare Sales Management and Agents in the field to understand and prioritize their needs

Analyze current technology needs, identifying new opportunities, and recommending solutions

Serve as a point of contact for all supporting platforms, representing all Medicare sales business end users and leadership

Conducts project estimate sessions with project stakeholders to drive project estimates and challenges estimates where appropriate to ensure accurate effort estimates by functional areas

Creates and maintains a detailed project plan for all aspects of the project based on delivery methodology and project impacts to secure tasks and dates

Manages project execution, resource deployment and overall coordination efforts to ensure projects are completed on schedule and to budget

Creates and manages the artifacts required for governance approval for medium to large-scale projects

Establishes and actively manages all project and key stakeholder expectations and relationships

Manages deliverables from all functional teams ensuring they meet the defined timeline and quality based on project guidelines

Tailors the use of specific project management techniques to each assignment (e.g. emphasizing risk management, or change management)

Reports status to the Project Sponsor, and escalates changes, issues, risks for resolution as needed

Collaborates with resource managers to acquire the resources necessary to produce the project on time and within budget

Achieves project objectives in conformance with Healthfirst project management methodologies and standards.

Additional duties as necessary.

Minimum Qualifications:

Bachelor’s degree from an accredited institution or equivalent work experience

Experience managing cross-functional projects that yielded meaningful results

Experience engaging and communicating with key stakeholders including senior-level leadership

Experience with project change management, portfolio risk management, project communication management and organization change management

Preferred Qualifications:

Master’s degree from an accredited institution

Experience working in a Scaled Agile Framework (SAFe) environment

Experience in managing or working on projects across multiple departments using an SDLC methodology and Agile/Scrum methodology

Experience in managing a team of people and/or in leading a team to achieve results

Knowledge and/or experience with multiple Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing

Experience with application and/or systems implementations or upgrades

Experience using an enterprise project management system such as MS Project Server and MS Project

Industry work experience in healthcare such as hospital, managed or long-term care, insurance, government or other healthcare agency

Knowledgeable of Department of Health (DOH) and Center for Medicare & Medicaid Services (CMS) regulations

Compliance & Regulatory Responsibilities: Noted above

License/Certification: N/A

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

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