Sales Associate

Job Description

Sales Associate

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. Snipes is one of the largest sneaker and streetwear retailers in Europe, and we are so excited to have been expanding in the US for the last couple of years! From our 300 stores to the biggest festivals on the European continent, we represent sneakers and streetwear fashion, music, and sport to the fullest. Having already launched branded product partnerships with popular figures like Wiz Khalifa, Snoop Dogg, Rick Ross, DJ Khaled, Meek Mill and many more, Snipes has given consumers inspiration and a voice on its best-in-class social media outlets. Now with 100 stores in the US, and further expansion plans, we have an even larger platform to focus on shaping and driving the streetwear culture.

Overview:

Maintain the brand and overall appearance of the store. Responsible for providing excellent customer service including stock and replenishment

Responsibilities

Achieve or exceed established goals. These include: sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s

Actively participate in all contests, promotions and sales incentive programs. Maintain an awareness of all sales promotions

Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs

Develop and maintain relationships with customers through a friendly attitude and excellent customer service. Answer the telephone in a friendly and professional manner

Meet Company standards for appearance, performance, knowledge and personal grooming

Assist store management as needed to maintain the store. Keep sales floor and stock area clean and organized

Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager

Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner. Complete work within deadlines and ask for additional assignments. Perform with minimum of supervision

Follow all security policies and procedures, including zone defense. Recognize and react to potential loss prevention issues

Watch for potential shortages through prompt servicing of customers, notifying management of: external theft (shoplifting) and internal theft

Key Partners

Store Management

Human Resources

District Manager

Qualifications

18 years of age (applicable divisions)

Accuracy in all assigned paperwork and/or register functions

Reliability in reporting to work regularly and on time

Able to work various shifts, hours, days and holidays to meet store staffing needs

Must present professional appearance and personal grooming

Skills

Great communication skills

Goal oriented

Customer Service skills

Fast learner