Elite Athlete Liaison - Jewett Orthopedic Institute, Downtown Orlando

Position Summary:

Orlando Health Jewett Orthopedic Institute is one of the region’s largest orthopedic and sports medicine practices, providing comprehensive care for more than 250,000 patients each year. This August, the institute will open Florida’s first dedicated orthopedic hospital, featuring 75 private inpatient rooms, 10 operating suites with four virtually connected suites that can be used to train surgeons around the world, and a state-of-the-art research and innovation center with a 10-station bio skills lab and 3D printer.

In March, a new medical pavilion opened adjacent to the hospital and houses outpatient clinics, an imaging suite, physical therapy spaces and the largest orthopedic ambulatory surgery center in Florida. Expertise, technology and services come together under one roof and cover the whole spectrum of care — from prevention and diagnostics to therapeutic and surgical treatment options to physical therapy, rehabilitation and performance health. The institute also holds official medical roles with multiple professional, college and high school athletic teams as well as well-known sporting events and venues.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE

education programs and well-being services to support you and your family through every stage of life. We begin

your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando

Health Is Your Best Place to Work” is not just something we say, it’s our promise to you

Position Summary

The Elite Athlete Liaison is the centralized point of contact between the Athlete, Athletic Trainers, physicians,

providers, leaders, and team members to ensure the Athlete is receiving the best and most efficient care

possible. This position functions as the liaison between the sports team and the hospital to coordinate all the

needed care and provide solutions to both sides. Provides non-medical assessment of athlete’s injury or

condition to navigate healthcare logistics. Provides concierge level care throughout the athlete’s experience at

Orlando Health and Bayfront Health.

* This role will require to travel to local schools within the Orlando area *

Responsibilities:

Oversees the collection of data including billing charges.

Manages the scheduling of expedited appointments for all specialties at Orlando Health.

Greets the athletes and explains the process for their medical care.

Manages the scheduling of expedited MRIs and all testing for athletes. Schedules follow-up

appointments in all specialties.

Obtains and sends the athlete’s medical records to the appropriate location.

The Athletic Trainer or player can contact the Elite Athlete Liaison for the athlete to be scheduled.

Maintains accessibility with Athlete to have access to call or text Sports Cell Phone.

Stays in direct contact with the doctors about the athlete, ensuring the proper communication regarding

any follow up visits or testing for the athlete.

After the appointment, the Elite Athlete Liaison will stay in contact with the Athletic Trainer/player

and provide them with the records of the appointment, such as the dictations from the visit and the

CDs of images.

Researches and determines best and most expeditious way for the athlete to be seen at any Orlando

Health or non-Orlando Health specialty.

Accelerates testing for athletes MRI, CT, Labs, Echoes, ETC.

Maintains 24/7 access to scheduling appointments and MRIs.

Works with information that may be of a confidential nature.

May assist Athlete’s immediate family members and front office staff with clinical specialist

appointments.

Qualifications:

Education/Training

Bachelor’s degree in a healthcare, business or related field preferred; or four (4) years of directly related work experience

may substitute for the bachelor degree (in addition to the requirements listed in the experience section)

Licensure/Certification

None

Experience

Two years’ experience in the healthcare or sports industry

Permanent