CASHIER - CAGE

Overview:

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient and honest manner.

Responsibilities:

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification)

- Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

- Opens check-cashing cards (requires making credit inquiries).

- Cashes checks, cashier checks, coins, and vouchers for guests and team members.

- Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day.

- Exchanges foreign currency, cash coin, exchanges coin or tokens for customers.

- Performs numerous telephone functions to and from central credit, other properties, and departments within Hard Rock.

- Maintains accountability over a cashier drawer.

- Performs all duties in a confidential manner.

- Responsible for the impress bank issued. Perform guest and in-house monetary transactions.

- Balance and issue impress bank to Floor Attendants, F&B, and Hotel team members.

- Enter patron transactions into the computer system accurately.

- Prepare paperwork, balance sheets and documents in accordance with Company policy and procedures, and within the guidelines of Internal Controls. Signs all documents legibly.

- Transfer cash, coin and checks between cages and/or departments in an accurate and efficient manner.

- Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.

- Participate in the daily cage reconciliation process.

- Comply with Federal Title 31 procedures.

- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.

- Ensure prompt and discreet notification to supervisors and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

- Attend and participate in meetings, completing follow-up as assigned.

- Perform work regularly and predictably.

Qualifications:

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through a high school diploma or equivalent and two months of on-the-job training, and/or through related cashier experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

- Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.

- Must successfully pass background check.

- Must successfully pass drug screening.

- Must be at least twenty-one (21) years of age.

- Prior experience in the Gaming industry strongly preferred.

- Prior experience in Tribal Gaming preferred.

KNOWLEDGE OF:

- Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and Power-Point.

- Basic math skills.

- 10-Key calculator.

ABILITY TO:

- Be flexible to work varying shifts and time schedules as needed.

- This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

- Communicate effectively with outside contacts and all levels of team members.

- Review, comprehend, analyze and assimilate reports, information generated on and by the computer and other necessary documentation.

- Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

- Balance bank at end of shift.

- Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.

Additional Details:

Closing:

The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.

Permanent