Customer Service Rep - Sacramento, CA

Job Description

Overview

Beutler Air Conditioning & Plumbing, a subsidiary of ARS/Rescue Rooter is one of the fastest growing companies in North America, providing heating and air conditioning services to our customers. We currently have an excellent opportunity for a Customer Service Representative to join our team.

LOOK at what’s NEW in 2024 for full-time employees...

Low-Cost Health Insurance Plans starting at $5 a week.

Free 24/7 Virtual Telemedicine Services from your first day of employment.

Enhanced Dental Insurance options.

NEW Pet Insurance Plan - Protect all of your loved ones!

NEW Legal Insurance Plan available.

Salary Range: 19.00-23.00/HR

Schedule: Monday - Friday 8:00 - 4:30 PM

Responsibilities

This friendly professional will answer customer calls within a busy call-center environment

Schedule customer service appointments

Enter data into a computer system

Responds in a timely fashion to customer queries

Take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Qualifications

Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls.

Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.

Must report daily to our office, this is not a work from home opportunity.

Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)

All candidates are required to undergo pre-employment drug screen and background checks.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: