Receptionist: Community Coordinator

Job Description

Salary: $17 to $21

Founded in 2015, Hyde House Public Studio is a curated, gallery-style workspace offering a dynamic mix of co-working, private offices, and event spaces. With five locations, Hyde House Public Studio was curated for Tampa Bay’s growing community of entrepreneurs, creatives, and young professionals. With convenience, style, and comfort in one space, Hyde House Public Studio reflects a community full of new opportunities.

Responsibilities:

Our team is in hot pursuit of the right candidate who puts the word “customer” in “customer service” with a quick mind and a passion for work to help us reach new heights. We are in search of an experienced coordinator who is excited about being a part of large community.

Maintaining security for the building by providing passes to visitors and checking members and or non-members into conference rooms.

Ability to coordinate and manage vendor relationships as it relates to the property.

Be a willing party to innovation as it relates to process and procedures (we are growing!)

Assist the events team for on premises events.

Be a capable multi-tasker as well as level-headed and professional in demanding and fast-paced environments.

The primary point of initial contact for members and guests. The Member Associate must ensure all visitors are welcomed and provided with premier service from the moment they enter a Gianco Companies property.

Answer incoming emails and inquiries via various digital portals members and guests have access to as well as printing and scanning documents for members and guests.

Responsible for knowing any updates regarding hours of operation, operation restrictions due to events, and matters that will result in a change of workflow by communicating with all departments daily.

Handle membership invoice-related inquiries, i.e. member invoices, billing information, etc.

Comfortable discussing Hyde House Public Studio amenities, conference room types, conference room descriptions, rates, and availability.

Coordinate the management of mail and packages.

And other duties and responsibilities as assigned.

Some nights and weekends needed.