Cash Poster

Job Description

NOTE: Experience within the Behavioral Health Industry is required. This is a fully remote position, however we are recruiting specifically from the South Florida region.

Position Summary

The Cash Poster is responsible for daily preparation and posting of insurance payments and deposits for our mental health, rehabilitation and treatment facilities and programs across our company enterprise. The Cash Poster also, reviews accounts for discrepancies, makes the necessary transfers and researches and resolves patient account adjustments.

Primary Duties and Responsibilities

Prepares daily deposits for facilities, including supporting documentation and tracking in appropriate systems.

Reports on daily activity to supervisor, corporate accounting

Updates and maintains documentation in the appropriate electronic files.

Resolves credit balances in a timely and accurate manner.

Processes internal and external refund requests.

Researches and resolves patient accounting discrepancies.

Reviews reports and overpayment letters from insurance carriers to ensure proper accounting of monies.

Transfers payments between accounts and posts contractual adjustments.

Processes client invoices.

Posts Insurance payments and makes any necessary adjustments.

Collaborates with facility Collection Specialists to assist with changes in payment terms.

Utilizes electronic billing and collections systems for completing and tracking insurance payments, adjustments, transfers, etc.

Provides excellent customer service.

Assists with special projects as needed.

Job Qualifications and Requirements

Education:

Minimum of High School Diploma required.

Experience:

Experience within the behavioral health industry required.

Minimum of one (1) year experience in data entry, posting of payments, documenting or tracking data, making accounting entries OR completion of a college-level accounting class..

Experience working in accounting related position is a plus.

Knowledge/Skills/Abilities:

Basic PC skills are required.

Ability to work effectively with others in a team setting.

Ability to communicate effectively and respectfully with leadership and teammates, both orally and in writing; read and interpret written information