Clinical Applications Specialist - Care Navigation (PFK)

Partners For Kids

1.0FTE, 40 hours per week

M-F 8am - 5pm

Full-time benefits.

The clinical applications specialist is responsible for the management, coordination and development of systems, data and workflow processes that support care coordination activities. Acts as the principle resource, with content knowledge and application expertise, to provide support and development of internal and external applications and data sources. Provides relative project management and end user support for care coordination activities within Partners For Kids and Nationwide Children's Hospital. Assists in the creation, implementation, evaluation and research of related tools and activities.

What is Partners for Kids?

Partners for Kids website:

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

1. Assists in defining and translating business needs into system functionality and application requirements to support the performance of care coordination and population health activities throughout the continuum for pediatric patients.2. Plans, designs, builds, validates, tests, implements and supports information systems to meet clinical needs in collaboration with the informatics, clinical and data teams.3. Acts as a point of contact and coordinator for data analysts, department superusers, research assistants, specialty clinical teams, quality improvement experts and other project managers working with care coordination data.4. Provides formal and informal education on care coordination applications, software and workflow. Provides and creates materials for end user training and support.5. Facilitates troubleshooting, problem solving, auditing, debugging and resolution of assigned system issues.6. Analyzes and evaluates system design specifications and recommends changes.7. Establishes efficient workflows which enhance communication, information exchange and data collection.8. Participates in departmental and divisional peer review, quality improvement activities, and committees as assigned.9. Assists in creating and maintaining standard documentation and performance of care coordination10. Utilizes IS operational support systems to include the support center, change control including validation and testing, problem management, source and version control, and other systems as required.11. Maintains the confidentiality, integrity, and actively protects sensitive, classified, and confidential patient and organization information.12. Develops and maintains an expert level of knowledge and skills in technical and professional areas of care coordination, informatics, electronic medical record use, and project management. Incorporates valid evidence, industry best practice, and research findings to identify new sources of knowledge.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED1. Master’s degree in informatics, nursing or other healthcare field preferred.2. Three to five years of demonstrated competency in healthcare organization project management, operations leadership or informatics position required.3. Clinical knowledge to understand and evaluate patient information and case management workflows.4. Advanced use of MS office applications, EPIC, and databases required.5. Excellent communication, interpersonal and organization skills to effectively interact with medical staff, consultants, external professionals, administrators and employees at all levels.6. Certification as a builder for EPIC healthy planet and coordinated care management modules preferred. Significant and in depth knowledge of EPIC ambulatory systems required.7. Must be able to see, hear, speak, read and perform manual tasks with or without accommodation, and care for oneself with little or no difficulty. Physical ability to tolerate a high percentage of time in sedentary work at desk.MINIMUM PHYSICAL REQUIREMENTS Lifting/carrying/pushing/pulling up to 30 pounds Occasionally (0 - 33%)Standing/walking/sitting/stooping/kneeling/reaching Frequently (34-66%)Talking/hearing in person/on phone Frequently (34 - 66%)The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet.

Full Time