Business Process Engineer

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models.

To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success.

Experience

Minimum:

A minimum of 5 years of relevant experience in continuous improvement methodologies within the banking or financial services sector.

Demonstrated success in delivering operational excellence and efficiency improvements, particularly in call center and back-office environments, is advantageous.

Proven expertise in automation within the banking industry is essential.

Extensive experience in implementing automation solutions in a banking or financial service setting.

In-depth knowledge of banking channel processes, compliance requirements, and adherence to security standards.

Strong proficiency in process assessment, analysis, and documentation.

Familiarity with emerging technologies and current trends in process automation within the banking sector.

Experience in methodologies such as Six Sigma, Lean, Business Improvement, and Agile.

Ideal:

5+ years relevant experience in processing systems, processes, procedures and support in a financial services/ banking environment.

Strategic business case development.

Translating Divisional strategies and regulatory requirements into a business area target operating model.

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

A relevant tertiary qualification in Engineering - General

Qualifications (Ideal or Preferred)

A relevant post-graduate qualification in Engineering - General or Information Technology

Knowledge

Minimum:

Lean way of work principles

Business Change Life Cycle and change management principles

System Development Life Cycle

Project Management Lifecycle

Agile Way of Working Practices

Quality Management

Risk & Issue Management

Developing a business case

Client experience / client journey mapping

Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)

Process Simulation Modelling

Financial Modelling

Ideal:

Banking processes and procedures

Data and trend analysis

Skills

Communications Skills

Analytical Skills

Problem solving skills

Interpersonal & Relationship management Skills

Facilitation Skills

Negotiation skills

Conditions of Employment

A valid driver's license and own vehicle is required

Contactable via own mobile phone

Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.